Whether it’s hand-cut, fresh, fried, or frosted,
food is with us through so many special moments. Which made us wonder: If food could speak, what would it have to say about it? #SincerelyFood#SincerelyRandalls
@ConlyChristin Hi, thank you for reaching out to us today. Could you send us a DM with the phone number and email address associated with your account so we can check why you’re still getting that error every time you place an order.
@tfz04 Thank you for your feedback. We appreciate you bringing this to our attention. We will forward your concerns to the appropriate team to ensure they are properly addressed. For any additional concerns or suggestions, please feel free to send us a DM so we can assist you further.
@Queenysworldluv Thanks for sharing your experience. Food safety and quality are top priorities, and finding a foreign object is unacceptable. Please DM us the store location and ph # linked to your account so we can address this right away. We appreciate you bringing this to our attention.
@onthebrakes Thanks for reaching out. We’d like to make this right and hear more about your experience. Please send us a DM with your contact details and the store location, so we team can assist you further.
@ShibuG0712 Hi, Thank you for your feedback on our egg prices. We’re committed to offering competitive pricing and will share your concerns with our store team. Please send us a DM with your preferred shopping location and contact information if you’d like a follow-up. Thanks!
@Louis_Geeee We're really concerned about this—thank you for bringing it to our attention. Please send us a DM with your receipt and the phone number linked to your account so we can look into this further and make it right.
@ThatGuyTX63 Hi, thank you for bringing this matter to our attention. We are here to help you further. Please send us a direct message with your contact information so we can look into this for you.
@stevenatkin Thank you for bring this to our attention. We want to address your issue about your recent order, please send us a private message and provide us your order number. We look forward hearing from you!
@AlexLastStar We appreciate that you have shared your experience from your recent visit. We have sent this to our store team for review. If you would like to add more information, or if you have any other concerns, feel free to send us a direct message. https://t.co/v3UJamhvlq
@glenn_deshields Oh no, Glenn!! We are very sorry you had issues with redemption, and we would like to assist you further. Please DM us with your account email, phone number, a picture of your receipt, and offer details. Thank you in advance. https://t.co/v3UJamhvlq
@jukeboxkatie We are truly sorry to hear about your experience. Could you please direct message us and provide us with the store location? If you would like a follow-up, please provide us with the best phone # and email address to reach you. Thank you.
@JamesRhykers We're sorry you've had issues using your gift cards! If you've spoken with our Gift Card Department and have a case number, please DM us with the case number and the e-mail address and phone number on your account. If you haven't, please call 1-877-723-3929 (select prompt 4). https://t.co/v3UJamhvlq
@AnnaDsays Thanks for the location and your e-mail address! We'll share them with our team and someone will reach out to you as soon as possible. In the meantime, if you have any other concerns, feel free to let us know.
@AnnaDsays Oh, no!! We are very sorry to hear about your disappointment with the quality of frozen chicken purchased!! Please DM us with store location, as well as your best email or ph#, so proper leadership can follow up with you directly. Thank you in advance. https://t.co/v3UJamhvlq
@MattMye88838774 Sorry to see this Matt! We'd like to follow up with you about this. Can you please DM us your email and phone number linked to your account, the date of transaction, and your best contact information. Thank you in advance!
@cecridgway This isn't the quality we aspire to provide and would like to share this with Store Leadership for further review. Can you please DM us the address you visited, along with your contact information if you would like a follow-up? We look forward to hearing from you.
@moe_the1st We apologize you are experiencing issues on the website! Please clear history, cache & cookies, restart your browser and device to troubleshoot. Is this happening also on the mobile app? If issues persist, please DM us for assistance with your email & ph#. Thank you. https://t.co/v3UJamhvlq