Randi Busse

Customer Service Speaker, Trainer and Author of Turning Rants Into Raves. Helping your employees think and act like owners of your company.

[Randi Busse @RandiBusse]

I'm discussing “Prevent Customer Complaints” with @alliegshow and CX Guru. Tomorrow, Mar 1 at 12:00 PM EST on @joinclubhouse. Join us! https://t.co/Pr1wjODIMh #custserv

[Randi Busse @RandiBusse]

I'm discussing “Referrals: Earning Them. Handling Them. Repeat. ” with @MichaelRoderick. Tuesday, Mar 2 at 4:00 PM EST on @joinclubhouse. Join us! https://t.co/IyC80t3KBB

[Randi Busse @RandiBusse]

Talking about customer complaints on Clubhouse on Wednesday at 12p EST with @alliegshow https://t.co/7vy8bR2TrO

[Josh Elledge @joshelledge]

Getting customers doesn't need magic or rocket science. 🚀

Your extensive knowledge, amazing conversation skills, and best efforts to establish a connection will help convince them to test your product or try your service! @RandiBusse

#upmyinfluence #customers #businesstips

[Randi Busse @RandiBusse]

Check out my interview w/@healysolutions on @TheProfitExpress podcast. We talk about #custserv during #Covid19. https://t.co/nMrqecSc48

[Randi Busse @RandiBusse]

Join @alliegshow and I today on Clubhouse at 12pm EST as we discuss customer service roadblocks, the ones your customers encounter and the ones your employees encounter. The room is in the CX Guru Club.
#customerservice #customerrelations #employeeengagement #custserv

[Randi Busse @RandiBusse]

I'll be co-moderating a room on Clubhouse on Wed, 2/17 @ 12p EST w/@alliegshow on customer service roadblocks: your customers and your employees! Here is the room in the CX Guru Club:
https://t.co/gdYOdWqJSJ
#custserv

[Randi Busse @RandiBusse]

What roadblocks are in the way of your customers doing business with you? What about the roadblocks that get in the way of your employees delighting your customers? Join @alliegshow and I on Wed, 2/17 at 12pm EST on Clubhouse in the CX Guru room.

https://t.co/TFgz6CFkEt

[Randi Busse @RandiBusse]

Join @alliegshow and I at 12P EST today as we talk about setting your customer facing employee up for success!
https://t.co/P2Lr2xxIE7
#custserv

[Randi Busse @RandiBusse]

Are YOUR employees “just doing their job”?
I’m just doing my job https://t.co/0hSyUE268j

[Randi Busse @RandiBusse]

Join this Cluhouse room, Setting your customer facing employee up for success that I will be moderating with @alliegshow on Wed, 2/10 at 12p EST. Come with your questions or just listen and learn!
https://t.co/P2Lr2xxIE7
#custserv #EmployeeEngagement #employeeexperience

[Randi Busse @RandiBusse]

Join me and ⁦@alliegshow⁩ on Wed, 2/3 at 12p EST on Clubhouse as we talk about who is taking care of your customers! #custserv #employeeengagement https://t.co/QXsXLvr04i

[Randi Busse @RandiBusse]

Are you on Clubhouse? Need an invitation to Clubhouse? Join Beth Granger and I on Sun, 1/31 at 4pm EST as we will co-facilitate a conversation on the intersection of customer service and social media. Here is the link to the room: https://t.co/wsFrH9NpCl
#custserv #socialmedia

[Randi Busse @RandiBusse]

@zoom_us Need help getting me to show up full screen rather than vertical and only in the middle 1/3 of my box on iPad. Thanks

[Randi Busse @RandiBusse]

https://t.co/ayXgOENf3b

[Randi Busse @RandiBusse]

I was recently interviewed by Jeff Biletnikoff for the Women Really Mean Business Podcast Presented By ATHENA International. Here is a sneak preview of the episode that will launch next week. https://t.co/LkXQOf4IUm #podcast #employeeengagement

[Randi Busse @RandiBusse]

@BethGrangerSays Yes! Wouldn’t trade it for the world!

[Randi Busse @RandiBusse]

When you employees aren't engaged, you may be the problem! #custserv

[Jeff Toister @toister]

How to Get Employees to Take Ownership with @RandiBusse
Full interview --> https://t.co/qK1xLVLjrh
#serviceculture #custserv

[Randi Busse @RandiBusse]

@toister Thanks for the shout out Jeff!

[Randi Busse @RandiBusse]

Will Coronavirus Improve Customer Service? via @forbes https://t.co/fthndea46F
#custserv