Ravi Kiran

#business #marketing #growth, #midsize #agility. listen, write, blog, invest. Co-founder @venturenursery @myhelpie

[Ravi Kiran @ravitwo]

@SahilBloom Every coin has 3 sides

[Ravi Kiran @ravitwo]

@PrinceArihan Shubha janmadinam!

[Ravi Kiran @ravitwo]

@ganeshsonawane If you love your car, do NOT use a high pressure washer. High pressure is bad for your car’s paint work.

Buy a washer from ResQTech, also a Pune based company.

Depending on the distance between your water source and power connection, you can choose a model.

[Ravi Kiran @ravitwo]

@venkat_fin9 @amazonIN We may just be crossing over to the other side of the Customer orientation inverted U curve. As companies go from startup to small to medium to large, carelessness and bad behaviour increases and customer orientation drops. In general.

Time to go offline?

[Ravi Kiran @ravitwo]

@CleoPaskal @JoshBreslowTV @livenowfox Wish more reporters in the West were as clear.

[Ravi Kiran @ravitwo]

@PrinceArihan Are we surprised?

[Ravi Kiran @ravitwo]

@OnePlus_IN Good Joke

[Ravi Kiran @ravitwo]

Someone please try and explain these screenshots from Amazon app. @AmazonHelp @amazonIN is not able to.

Amazon social media and customer support keep playing ping pong with customer.

[Ravi Kiran @ravitwo]

@AmazonHelp Not the point. Just answer publicly if you have effectively disabled human interaction with Customer Support.

That I have submitted 'details' several times via your so called secured link is known to you and your Support Team.

We are past that stage now.

[Ravi Kiran @ravitwo]

Has @amazonIN effectively disabled human conversations between customers and support agents? Have all support agents been fired?

[Ravi Kiran @ravitwo]

@AmazonHelp My question remains unanswered. Have you disabled human calls with Support?

[Ravi Kiran @ravitwo]

@AmazonHelp I doubt very much, but no harm in trying, right?

[Ravi Kiran @ravitwo]

@AmazonHelp Doesn't work and you know it. See screenshots.

[Ravi Kiran @ravitwo]

@AmazonHelp @amazonIN Just to be clear. I've shared all details and have received no e-mail as claimed by you folks.

Please note that.

ALL DETAILS SHARED.
NO E-MAILS HAVE RECEIVED.

[Ravi Kiran @ravitwo]

Finally I'm in an endless @amazonIN @AmazonHelp vicious loop.

Screen 1: Connecting

15 sec later ...

Screen 2: Call ended

Time. After Time. After Time.

@AmazonHelp
@amazonIN sucks!

[Ravi Kiran @ravitwo]

@AmazonHelp @amazonIN steals.

[Ravi Kiran @ravitwo]

@AmazonHelp Ok. I'm duly informed Jerusha. Sleep well.

[Ravi Kiran @ravitwo]

@AmazonHelp No I won't.

I have shared enough information, made enough number of calls, tolerated you enough.

Seriously. Enough.

[Ravi Kiran @ravitwo]

@AmazonHelp So escalate to Customer Support. I've written many mails to them.

[Ravi Kiran @ravitwo]

@AmazonHelp You guys seem to have a team target to piss off a customer.

Why should I go on submitting details again and again?

All my details are with you.

Including detailed emails. @amazonIN please clarify if @AmazonHelp is managed by a 3rd party team.

[Ravi Kiran @ravitwo]

@AmazonHelp BTW, just a pro tip. Anyone can fail. So please don't say things like "We don't fail". You can.