Rayon Hung

Designer

[Rayon Hung @rayonhung]

@damienghader Skill

[Matt @Matthias_Oel]

I’ve thought about posting this for a long time.

Not because I want drama or because I enjoy calling someone out, but because I feel like people in this community deserve to know what happened with @learnframer (Nandi / Framer University).

I know this might make me unpopular with some people, especially with people who know Nandi personally or respect him a lot. I also respected him a lot. That is exactly why I trusted him in the first place.

This is not meant as a personal attack. I can only speak about what I experienced, what I saw inside the community, and what other members shared with me.

1/

For context: Nandi launched a Framer University course for $847.

The course was not sold as just a normal video library. It was built around his own journey, where he documented how he made money with Framer in 60 days, and around the idea that people could learn from his process, his personal branding, his client work, his template strategy, and his real experience.

On top of that, one of the biggest selling points was access to a private community and the feeling that people would get closer guidance, support and direct access than they would get from free content.

2/

At the beginning, I trusted that.

Nandi had a strong reputation in the Framer space, he had shared a lot of helpful content before, and he seemed like someone who genuinely wanted to help people.

That is why many of us paid a premium price.

Not only for videos, but for the whole experience around it: community, support, feedback, guidance and a creator who would actually be present.

3/

The launch itself already felt very intense.

The course was open for around a week, and the message was basically that it would close after that and not be available again, or at least that this was the limited chance to join.

During the launch and especially towards the end, the selling became more and more aggressive.

Shortly before the end, people who had not bought yet received another 10% discount offer. As someone who had already paid the full price, that felt unfair, but I still tried to understand it. I thought maybe he just wanted to convince a few more people before closing it.

At that point, I was still okay with it.

4/

But then, after some time passed, the course was suddenly opened again.

Even though the first launch was presented as something limited, it came back again.

And this time, the discounts kept getting bigger until it eventually reached 30%.

That was the moment where I reached out to Nandi, because I had paid the original $847 price and felt it was not fair that the same course was reopened shortly after with a much bigger discount.

5/

I did not start by attacking him.

I wrote to him respectfully and explained how it felt from my side. I even told him that I genuinely liked the course and would be happy to keep access to it.

I asked whether there was a fair solution, especially because the discount came shortly after my purchase.

He replied and agreed to refund me the discount difference.

He asked me to send my account details for the refund transfer.

6/

To be clear, this was not a misunderstanding.

When I asked whether he meant a full refund or the discount difference, he clarified:

“the discount diff!”

So I sent him my bank details and even wrote a reference for the transfer: partial refund for the course discount difference.

After that, I expected the refund to be handled.

7/

But nothing happened.

No refund.

No clear update.

No proper reply.

I followed up multiple times in April and still tried to stay respectful because I honestly did not know what was happening.

At first, I thought maybe something serious had happened to him. I did not want to assume the worst.

8/

The problem is that it was not only me.

Inside the private Framer University community, Nandi has been gone for over 3 months.

And it was not just him.

His moderators and admins also disappeared around the same time. The people who were supposed to help keep the community alive were suddenly gone too.

People paid for a private community, but the person the community was built around, and the team around him, were no longer present in the way people expected.

Other members also noticed this publicly inside the community.

9/

Then @ancaguiux made a public post about her own refund issue.

She explained that she bought the course, requested a refund within the stated refund window, was told the refund would be processed, sent her bank details, and then waited for over two months with no update despite multiple messages.

After her post got attention, Nandi reached out, apologized for the delay, and her refund started being processed.

I was happy for her, but it also made the situation even more confusing.

10/

Because if he could respond after a public post, why were people ignored privately for weeks or months?

Why was there still no public statement to the private community?

Why was there no explanation for the long absence?

Why were refund situations not handled before people felt forced to speak publicly?

That was the point where I felt like I needed to understand whether other members had similar experiences.

11/

So about a week ago, I posted in the private community and asked people who were dissatisfied with the course, the support, or the communication to reach out to me.

After that, several members messaged me privately and shared their thoughts.

I will not share private conversations without permission, but the overall picture was very clear: I was not the only one feeling disappointed.

12/

One member told me they were frustrated because, in their opinion, the biggest issue was that the course had been advertised in a way that made people expect Nandi would personally guide them and help them succeed.

They said he never even checked up on them and called it false advertising from their point of view.

They also told me they had requested a refund and received no answer.

13/

Another member told me they joined because they expected an active private community where they would learn new things and have Nandi guide them with marketing strategy.

They said that for almost two months, they received no responses from him, and that the situation around Framer AI and the Marketplace changes made them feel even more left alone.

Later, they also told me that Nandi had uploaded a YouTube video while still not responding inside the paid community.

14/

Another member said their biggest issue was definitely the community.

They expected Nandi to be there, respond to people, keep conversations going and genuinely help others.

They also said the course itself contains many long videos and that a lot of it felt like watching him figure things out, instead of a clear course structure.

They said they had bought courses and communities from other creators before, and this was not comparable.

15/

That is also what makes this so disappointing.

The course itself is not empty.

There are videos. There is content. Some parts may be useful.

I am not saying that there is no course at all.

But the way it was sold, the pressure during and after the launch, the premium price, the private community promise, the refund issues and then disappearing for months creates a completely different picture.

16/

To be honest, the way the course was sold sometimes felt less like the helpful Nandi many people knew and more like the kind of aggressive course marketing you normally see from people who just need to push sales as hard as possible.

That is why this hurts even more.

Because Nandi had a good reputation. He had helped people before. He was someone many of us trusted.

And that trust was a big reason people bought.

17/

Another thing that felt bad:

After the paid launch, a lot of important knowledge was later shared publicly through streams and free content.

That is cool for the wider community, and I do not want to hate on free education.

But for people who paid $847 partly because this was presented as a premium, limited, exclusive learning experience, it feels like a slap in the face.

18/

I’m not calling this a scam, but I do think people deserve to know what happened.

A premium course was sold for $847.

A private community was part of the value.

Refunds were promised or offered.

People waited for weeks or months.

The community became inactive.

Members felt ignored.

And there has still been no real statement or accountability.

19/

After Anca’s post, I gave Nandi more time before saying anything publicly.

I also wrote him another respectful message on WhatsApp because I did not want to solve this through a public post if it could be solved privately.

I hoped he would come back, explain what happened, handle the refunds and take care of the community.

But from my side, nothing changed.

20/

I do not want to destroy anyone’s reputation.

I want a clear statement from Nandi, a proper response to the community, refunds handled for everyone who is owed one, and for him to take responsibility for the promises that were made.

If there were personal reasons for his absence, I genuinely hope he is okay.

But even then, disappearing without proper communication after selling a premium product is not fair to the people who trusted him.

21/

Nandi has done a lot of helpful things for the Framer community, and that is exactly why this situation is so disappointing.

People trusted him because of who they thought he was.

Now he has a chance to show that he is still that person by taking care of this properly.

Not only for me, but for everyone in the Framer University community who paid, trusted him, and expected more.

22/

If you bought the Framer University course and had a similar or different experience, feel free to reach out. 🫶

I am open to hearing both sides.

But based on my experience, the messages I received, and what happened inside the community, I believe this needed to be said.

[Rayon Hung @rayonhung]

@ohitswes @framer Framer

[Hannah Hearth @hannah_hearth]

The discourse around design tooling is drowning in broad generalizations (like this very sentence). So I wrote up some concrete examples of what the Vercel product design team is using at this moment in time. https://t.co/3LC6gdcnTN

[Ben Blumenrose @benblumenrose]

Our 2026 Design in AI Report is now live!

This report is the culmination of thousands of people hours and many late nights to create what we believe is the most comprehensive, well-researched report capturing and synthesizing the state of Design + AI today.

While we used AI in many areas, a report like this still required deep thinking, grit, and humans coming together to do what they do best.

The final report spans nearly 20k words covering the survey results of over 900 people paired with dozens of qualitative interviews.

Over the coming months we will also release 7 beautiful case studies showing how top design teams are working on the ground featuring designers at @AnthropicAI, @framer, @linear, @NotionHQ, @Shopify, @SierraPlatform, and @stripe.

This work is a true labor of love to help guide a design community we hold so dear.

Link in the comments and please let us know what you think. Your feedback helps us shape how we will evolve this work over the coming years...

[Jorn van Dijk @jornvandijk]

The interview @koenbok and I did with @soleio at our favorite SF bar, Lone Palm, is now live. Enjoy!

[Rayon Hung @rayonhung]

@shubhdsgn @framer Awesome work, looks great

[Rayon Hung @rayonhung]

@MaybeFlorent @framer Palette

[Florent Ademaj @MaybeFlorent]

🎉 Introducing Palette - my Retro Photography Template for
@framer

Normally $39, but I’m giving it away free for the next 48 hours.

To Send you the link:
Comment “ Palette ” + repost this post.

[Rayon Hung @rayonhung]

@theryanhayward @victoria_framer @framer Framer

[Ryan Hayward @theryanhayward]

🚨 @Framer Giveaway! 🚨

🎁 3x Framer templates of "Topshelf" ($129)

🛍️ The *most* advanced ecommerce template

💬 Retweet + comment "Framer" to enter (DM's open plz)

Winner announced in 48 hours

[Rayon Hung @rayonhung]

@prathamBuilds Scarif

[Rayon Hung @rayonhung]

@itsthehimanshu It's great to see such an honest share, rather than the constant stream of posts about how much money people are making from Framer templates to grab attention.

[Himanshu @itsthehimanshu]

I thought getting my Framer templates listed would finally start making me money.

A few months ago, getting approved on the marketplace felt like “making it.”

Now I have 2 templates listed.

Last month they made $67.76.

Not saying that to complain -
just being honest about where things actually are right now.
Because I used to think:
“once my templates are live, sales will just happen.”

But the reality is…
people can’t buy from creators they’ve never seen before.

And honestly, the market is changing fast too.

A lot of founders would rather generate an AI website with one prompt than spend hours editing a template.

Which means templates alone are probably not enough anymore.

As a new creator, you need more than good design:
• an audience
• trust
• distribution
• a real brand outside the marketplace

And I built none of that in the beginning.

I spent all my time designing templates while ignoring the actual business behind them.
So now I’m changing that.
Instead of waiting for random marketplace sales, I’m building the full ecosystem around my work.
Starting with a web design agency.
Going to share the entire process publicly:
client work, mistakes, growth, launches, everything.

Maybe this works.
Maybe it doesn’t.

But at least this time I’m building something real.

[Rayon Hung @rayonhung]

As we face the arrival of each new day, this is well worth reading again and again to remind ourselves not to be deceived by appearances.
Your Perfectionism is Lying to You, by @itspatmorgan https://t.co/J26nfdMbxp

[Rayon Hung @rayonhung]

@theryanhayward @framer QUIZ

[Rayon Hung @rayonhung]

Week 5 of my #FramerChallenge Revenue: $0 / $5,000
I seriously doubt I can break past $0 in the next weeks. 😅

[Rayon Hung @rayonhung]

@ramishdotdesign @framer Template

[Ramish @ramishdotdesign]

My new @framer template is live 🧘‍♀️

Zenna is perfect for yoga instructors and studios designed to attract students, sell classes and programs, and grow a business that flows as naturally as their practice.

To claim it you must:
1️⃣ Like
2️⃣ Repost
3️⃣ Comment "Template"

(P.S Must be following so I can DM you the link)

🔗 View it live below

[Rayon Hung @rayonhung]

Week 4 of my #FramerChallenge
Revenue: $0 / $5,000
Strike a balance between my full-time job and learning Framer. I'm continuing to work hard on this challenge.