@BurgerKingUK I don’t expect advertising perfection, but I do expect something recognisable. This Whopper from Euston was dry, overcooked, poorly assembled and missing much of the filling. It looked and tasted nothing like it should. Photos attached. Could you help?
@Pret the lady in your lexicon store Bracknell made a fantastic coffee for me today. Not only was the milk perfect but the care and attention paid just brilliant.
@VirginMoney awful automated call routing. Go thru the system, says stay in the line if you cannot use app or access internet. Then you tell me you are prioritising those that need to speak to someone (me) and you cut me off!
@JohnLewisRetail you really have a wonderful staff member in High Wycombe. It’s crazy here and she is calm, polite, helpful, makes people feel updating and special, the ultimate ambassador and multitasking. Look after her! Look after Eleanor in Tech.
@Tesco try to discuss policy first person passes me over to customer service and I cut me off after a 5 min hold. Thanks! Meanwhile you threaten to affect my credit file! For a policy I don’t want.
@edfenergy awful phone line. Ring to pay. I have 2 accounts. My phone is attributed to 1 account. Want to pay the bill for the other. Press 2 not the account - you say thanks bye! How does this help. Go online - have to open online account to pay why? Don’t want to do that. Help
@StarbucksUK@TooGoodToGo took a collection from reading station today. Got there and nothing to give me. Despite a bag full of food I suggest that was being taken home. Does the money get returned. Please give to charity.
@CommunityFibre finding it very difficult to get any support. All weekend. Told to wait until Monday morning while service down all weekend. How do I please speak with someone.
@TicketmasterCS@TicketmasterCS please help. I’ve been waiting over an hour and my daughters want to head to the event but do not have their tickets and I actually cannot get to anyone that can help. The chat facility for the 4th time and almost an hour is not connecting to an agent.