Reeny 💋

[Reeny 💋 @reeny_xx]

@O2 I have replied now

[Reeny 💋 @reeny_xx]

@O2 I have been trying to contact customer services about an auto top up registered to my debit card. I am no longer on payg and moved to pay monthly in January but you have charged me this month for a payg service which I no longer need or use!

[Reeny 💋 @reeny_xx]

@O2 @O2 when I spoke to PAYG they say to me "ma'am you can amend this from your app." NO I CAN'T because my number transferred to pay monthly so any info I can see is related to my contract. Either way you're the same phone company, why is it so difficult to do something your end??

[Reeny 💋 @reeny_xx]

@O2 I have been trying since Saturday to speak to someone who understands the issue but each time I call, I get told my number is pay monthly and I need to speak to PAYG. YES IT IS PAY MONTHLY now. It WASN'T before 15th of Jan when I transferred from PAYG.

[Reeny 💋 @reeny_xx]

@giffgaff Replied with a DM now

[Reeny 💋 @reeny_xx]

@giffgaff is there an issue with your network? Can't make or receive phone calls.

[Reeny 💋 @reeny_xx]

Hi @EE, I returned the 5g hub and sim card using the prepaid label you had sent out. Have you received this? Really want this contract cancelled ASAP.

[Reeny 💋 @reeny_xx]

@EE hi, could you kindly get back to my DM. Thanks

[Reeny 💋 @reeny_xx]

@EE Thanks Paul 😊

[Reeny 💋 @reeny_xx]

@EE Hi, please could you kindly respond to my DM? I need your help with a return bag you've sent me. Thanks

[Reeny 💋 @reeny_xx]

@EE I bought a 5g mobile WiFi plan and device from store today but the coverage is extremely poor so looking to cancel. Can I visit any EE store tomorrow to do this? The one I bought it from are closed on Sunday.

[Reeny 💋 @reeny_xx]

@BritishGasHelp Thanks for your tweet. I have sent a DM to you now.

[Reeny 💋 @reeny_xx]

@BritishGasHelp why have I received a HomeCare policy letter when I have no recollection of agreeing this with you in the first place?!

[Reeny 💋 @reeny_xx]

@TowerHamletsNow Thanks for your reply. I managed to access it a short while ago.

[Reeny 💋 @reeny_xx]

@TowerHamletsNow Hi, are you having issues with your website? Not been able to buy a v permit for over an hour.