Ricky Pretorius

[Smile Uganda @SmileComsUG]

Hello our esteemed customers,
Please accept our sincere apologies for the service disruption.

[Ricky Pretorius @rickypretorius1]

@SmileComsUG Most #Useless Internet service provider I’ve come across with!!! Even the customer service is #horrendous #Disgraceful

[Ricky Pretorius @rickypretorius1]

@SmileComsUG Most #Useless Internet service provider I’ve come across with!!! Even the customer service is #horrendous #Disgraceful

[Ricky Pretorius @rickypretorius1]

@SmileComsUG @mikha_tahji @GodocheT Most useless staff and internet provider.

[Ricky Pretorius @rickypretorius1]

@SynbioKim @SmileComsUG @ConsumerUCC Yes please. Refund the money into my mobile money account. Send me message for details. Thanks

[Ricky Pretorius @rickypretorius1]

@AyoBrayo @SmileComsUG I think so too. They’re an absolute joke

[Ricky Pretorius @rickypretorius1]

@windtramp @SmileComsUG @curbishely @LuckyMbabazi They keep promising the same lame excuses over and over. Sick and tired of “We apologize, our team is working on it”

[Windtramp @windtramp]

@SmileComsUG @curbishely @LuckyMbabazi @SmileComsUG, we want dates now, not continued vague promises. This has gone on way too long.

[Ricky Pretorius @rickypretorius1]

@LuckyMbabazi Worst ever!!! Couldn’t be more disappointed.

[Lucky Mbabazi @LuckyMbabazi]

Your worst customer care experience?🤔

[Ricky Pretorius @rickypretorius1]

@edwink200 @SmileComsUG @UCC_Official @UCC_ED Please tell me the WiFi has been restored?!!! If I get back to Uganda and it’s not, I will cancel my subscription and get a decent , reliable internet provider. You have disappoint us A LOT!

[Ricky Pretorius @rickypretorius1]

@RealMMyers78 😂😂😂😂😂 I can’t deal!!

[Ricky Pretorius @rickypretorius1]

@LuksJ03J011y @SmileComsUG I have exactly the same message since yesterday!! 27hrs and counting without any WiFi. Absolute Joke!

[Smile Uganda @SmileComsUG]

Hello our esteemed customers,

Restoration of the service seems to be taking longer than anticipated and we may not have a definite timeline at the moment, however once we do, we shall update you accordingly.

Our sincere apologies for all inconveniences caused.

[Ricky Pretorius @rickypretorius1]

@SmileComsUG FIX THE NETWORK ISSUE you’ve been experiencing since yesterday!!!! I need to get work done and you’re delaying me.

[Ricky Pretorius @rickypretorius1]

@SmileComsUG The WiFi is still off with “NO SERVICE”!!!!! When are you going to fix this problem?!!!! #horrible #Disgusting #poorservice #Shameful

[Ricky Pretorius @rickypretorius1]

@SmileComsUG You’ve been saying that since 1pm yesterday

[Ricky Pretorius @rickypretorius1]

@SmileComsUG Why has the internet been off for more than 24hrs?!!! And DON’T tell me it’s an “outage issue” and “they’re working on it”! You’ve been giving us this lame excuse since yesterday. #shame #Disgraceful #badservice

[Ricky Pretorius @rickypretorius1]

@DavidTumusiime @SmileComsUG @UCC_Official @UCC_ED Exactly my point!!!!