@TataMotors_Cars @Tataev@TataMotors@Schandr80504296
“Soon connect with you” — that was Tata Motors’ response on X.
Still waiting.
No call. No email response. No battery replacement ETA. No loaner vehicle.
My #TataCurvvEV (UP14GE6696) remains at Sagar Motors with an HV battery failure after the battery dropped from ~28% to 0% and the vehicle stopped on the road.
The Service Advisor also says he cannot respond anymore because the matter has been “escalated” and senior management will revert.
Apparently, “soon” has a very different meaning at Tata Motors.
If this is how Tata handles a customer after a major EV battery failure, what exactly should the customer rely on—emails, escalation promises or X replies?
#TataEV #TataCurvvEV #EVIndia #EVOwners #EVCommunity #ElectricVehicles #Automobile #AutoIndustry #AutoEnthusiasts #PMEDRIVE #ElectricMobility
@TataMotors_Cars @Tataev@TataMotors@Schandr80504296
Is this how Tata Motors treats EV customers?
My #TataCurvvEV (UP14GE6696) suffered a major HV battery failure within ~2 years. I reported the abnormal battery drop to the authorised service centre before the breakdown and was told it was merely “cell balancing” and would not recur.
Days later, battery dropped from ~28% to 0%, Turtle Mode activated and the car stopped on the road.
Vehicle is now at the workshop for warranty battery replacement. No confirmed ETA. No loaner vehicle. No proper response—only template replies.
Despite specifically requesting a loaner vehicle because I am struggling with daily commuting, Tata/Sagar Motors have simply ignored the request.
@Schandr80504296 — please intervene. A major EV battery failure is serious enough; ignoring the customer after the failure is unacceptable.
#TataEV #ElectricVehicles #EVIndia #EVOwners #EVCommunity #EVCars #Automobile #AutoIndustry #CarCommunity #AutoEnthusiasts #TataCurvvEV #PMEDRIVE #MHI #ElectricMobility
Customer trust built the brand. Arrogance is what can bring it down. The decline starts when customers stop being heard. The fastest way to destroy a strong brand? Ignore your customers and call it confidence.
https://t.co/sglywnMrHC
@anandmahindra@anishshah21@MahindraRise
🚨To all Mahindra owners 🚨
or those considering a Mahindra EV—please listen closely.
I bought the so-called exclusive Batman Edition, just 999 units—supposed to be a dream, a unique experience. Mahindra broke that trust. They relaunched the same car, just changing a small detail, and pretended it was new.
Then, they announced a social media ‘buyback’ as a goodwill gesture—but it was a lie.
👉I went to the dealership, signed everything, accepted the buyback within 30 days—yet they denied me.
👉The GM refuses to speak on camera or explain why my inspection was denied.
This wasn’t just a car; it was a broken dream. Mahindra, you failed us.
I’m pursuing a consumer affairs case, but I implore everyone—don’t trust this brand. @anandmahindra , @anishshah21 —your customer service is a disgrace.
@18002096006@mahindraesuvs@MahindraRise@jagograhakjago
#customerhelp #batmanedition #fakepromises #cheat #consumer #mahindrabe6 #mahindra #automobile #autonews #customerservice #boycottmahindra
“Bought a limited edition #MahindraBE6 Batman Edition trusting Mahindra’s promises. They marketed it as an exclusive 999-unit edition, then relaunched it again. When owners questioned this, Mahindra offered a full buyback to the original owners.
I accepted the buyback offer on 6 April, well before the offer deadline of 17 April. Mahindra never informed customers about any inspection timeline closure. My inspection was officially scheduled for 11 AM, yet I was made to wait from 11 AM till 6 PM before being told they ‘can’t proceed’ because timelines were closed.
Absolute mismanagement, false commitments, and terrible customer service. Don’t make promises you can’t fulfill, @MahindraRise@18002096006@anandmahindra@jagograhakjago@anishshah21@mahindraesuvs
#Mahindra #BE6 #BatmanEdition #CustomerExperience”
For over a month, #BatmanEdition buyers have been kept in limbo with zero formal communication. Now the MEAL team has started arm-twisting customers instead of providing clear answers.
Such low level business ethics.
Shame @anandmahindra@MahindraRise@Mahindra_EV@anishshah21
I own one of those limited edition, Unfortunately I was cheated by my dealership and compelled to buy accessories, Insurance and PPF at a premium as it was a so called “Limited edition” and the car with 0 discounts.
As for the changes there are frankly 0 changes except for the plaque where it’s only written edition and not the number example for me ‘666’.
And their PR stunt of buyback too is a bet that nobody has 20 Lakh + (loan amount) and frankly the loss of Interest/foreclosure is too much for someone to bear and they’d be discouraged to proceed with buyback.
It’s a bad move don’t know if they will introduce the same version of the spl edition or will it be slightly different, if it’s going to be different then it’s okay but if it’s exactly the same version it’s a bad move.
Anyways I was not interested in that spl edition as I know Matt finish is pain to
Maintain and that 20 inch wheel size will make the ride even more stiff than regular
BE6 and those spare tires replacement will also be an issue due to limited inventory.
Stuck at Rajesh Pilot Marg, New Delhi for 1+ hour. Road blocked for VIP movement.
Clearly, common citizens’ time has no value. Because when VIPs move, the city stops.
#VIPCulture#DelhiTraffic
Stuck at Rajesh Pilot Marg, New Delhi for over an hour due to VIP movement.
Common people’s time doesn’t matter? Time to rethink VIP culture. #DelhiTraffic#VIPCulture
@bigboss19__ This is the worst season ever. Completely biased and totally scripted. What a joke. Not watching this crap again.#BigBoss19#ColorsTv#JioHotstar#SalmanKhan