جناد. @rictus94 - Twitter Profile

rictus94 retweeted

1 day ago

@Shopify @ShopifySupport @ShopifyEng @tobi — My Shopify Payments was disabled yesterday morning. $37,000 frozen for 120 days. This store is my ONLY source of income. I need help. The facts, all verifiable: • 2,500+ orders fulfilled since July • 0.16% chargeback rate (the risk threshold is 0.65%) • 4.3★ "Excellent" on Trustpilot • 1.5% refund rate — we proactively refund any unhappy customer, that's WHY disputes stay low • Every customer email answered within 24h, orders shipped within 24h with tracking • Zero unpaid Shopify bills, two stores, long-time paid app stack Here's what makes this brutal: Shopify Balance was my main account. I never moved money out to the bank bcs I was in scaling phase. So this hold froze EVERYTHING I have — $37k from orders already delivered to happy customers. I have a supplier on net-20 terms, freelancers to pay, 135 paid orders awaiting fulfillment that this freeze puts at risk… and barely enough left to live. Shopify's own risk team reviewed my account in July and REDUCED my payout delay from 5 to 3 days based on my track record. Nothing changed since — except more volume, same clean numbers. I'm not asking for special treatment. I'm asking for a human re-review of ticket 12490461, and at minimum a partial release of funds against delivered, undisputed orders while the review is ongoing. I'll provide any document immediately. My DMs are open. A RT helps more than you know. 🙏

blue_ecom's tweet photo. @Shopify @ShopifySupport @ShopifyEng @tobi — My Shopify Payments was disabled yesterday morning. $37,000 frozen for 120 days. This store is my ONLY source of income. I need help.

The facts, all verifiable:
• 2,500+ orders fulfilled since July
• 0.16% chargeback rate (the risk threshold is 0.65%)
• 4.3★ "Excellent" on Trustpilot
• 1.5% refund rate — we proactively refund any unhappy customer, that's WHY disputes stay low
• Every customer email answered within 24h, orders shipped within 24h with tracking
• Zero unpaid Shopify bills, two stores, long-time paid app stack

Here's what makes this brutal: Shopify Balance was my main account. I never moved money out to the bank bcs I was in scaling phase. So this hold froze EVERYTHING I have — $37k from orders already delivered to happy customers. I have a supplier on net-20 terms, freelancers to pay, 135 paid orders awaiting fulfillment that this freeze puts at risk… and barely enough left to live.

Shopify's own risk team reviewed my account in July and REDUCED my payout delay from 5 to 3 days based on my track record. Nothing changed since — except more volume, same clean numbers.

I'm not asking for special treatment. I'm asking for a human re-review of ticket 12490461, and at minimum a partial release of funds against delivered, undisputed orders while the review is ongoing.

I'll provide any document immediately. My DMs are open.

A RT helps more than you know. 🙏

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rictus94 retweeted

ANDREA ALBRIZIO

@andrealbriziom

2 months ago

re frérot, jme permet de revenir vers toi jsp si tu te souviens t'avais dis que l'idée de l'app de prédiction était nulle a chier et que ct ton experience de 15 ans de l'ecom qui te le faisais dire dcp je reviens juste pr dire qu'on a fais 125K euros en moins de 3 jours, sans ads et que 63% des ventes proviennent de gens ayant utiliser l'app de prédiction ils ont été plus de 5K personnes a l'utiliser, et tt les inscrits ont été gratuit ! dcp je reviens juste pour te dire de penser a fermer ta gueule la prochaine fois jte souhaite une belle soirée !

andrealbriziom's tweet photo. re frérot, jme permet de revenir vers toi

jsp si tu te souviens t'avais dis que l'idée de l'app de prédiction était nulle a chier

et que ct ton experience de 15 ans de l'ecom qui te le faisais dire

dcp je reviens juste pr dire qu'on a fais 125K euros en moins de 3 jours, sans ads

et que 63% des ventes proviennent de gens ayant utiliser l'app de prédiction

ils ont été plus de 5K personnes a l'utiliser, et tt les inscrits ont été gratuit !

dcp je reviens juste pour te dire de penser a fermer ta gueule la prochaine fois

jte souhaite une belle soirée !

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جناد. @rictus94

3 months ago

@melkk__ Allez ça part prochaine série

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جناد. @rictus94

3 months ago

Kamel je retrouve pas ton nom insta et Twitter bref regarde the testament sur Disney + tu vas kiffer bise

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Who to follow

Ecom | Data Analyst 👩🏻‍💻 Building https://t.co/8oKLwJwTkn

sasa

@arhasdki

my way or the highway

جناد. @rictus94

3 months ago

@melkk__ Mdrrrrr ravie de te servir

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rictus94 retweeted

Amel.xls

@Amel_KDC

7 months ago

Exact, c’est un bon point. C'est la différence entre ROAS BE "marginal" (coûts variables uniquement) et ROAS BE "complet" (tous les coûts). Le BE marginal mesure la performance pure du marketing. Le BE complet te dit si ton business est vraiment rentable. ROAS > BE marginal mais < BE complet → Le marketing fait le taff (il génère des ventes qui couvrent leurs coûts directs). Mais ça reste non rentable au global et c’est important de le savoir. Le problème est côté structure : tes coûts fixes sont trop élevés par rapport à ton volume. J'ai choisi le BE complet dans ce thread parce que beaucoup d'e-commerçants scalent des campagnes qu’ils pensent rentables… alors que ce n’est pas le cas au global. Mon objectif ici c'est d'aider les e-commerçants à savoir s'ils GAGNENT de l'argent, pas juste si leur marketing performe. Le BE complet évite ce piège. Mais tu as raison, un thread sur marginal vs complet serait utile, je le note !

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