@bookingcom@BaileysOfficial 4/4Booking response
booking acknowledged write conditionโclear safety hazardsโyet issued 88 for GEL978.32booking referred me back to property
property refer me to Booking
Who responsible resolving and protect customer?
requesting urgent senior ,fair resolution
Booking: 6997215559
@bookingcom@BaileysOfficial 3/4Owner response
contacted property owner directly seeking amicable resolution Instead of offering any assistance, responded in a dismissive and disrespectful manner, saying the entrance was โSovieticโ telling me to โcontinue with Bookingโ and instructing me not to contact again
@bookingcom@BaileysOfficial 2/4 โ Evidence
These are the actual conditions we found upon arrival: exposed electrical wiring, damaged and uneven stairs, and severely deteriorated common areas. These conditions were not properly represented in the listing
@bookingcom@ro_se7 What's the point of asking customers to contact you privately if you're just going to tell them reach out to the property ? when customer safety is involved!! You supposed to support @bookingcom