Rob Jones

[Rob Jones @rob_j1987]

@Tesco Just to make you aware a spam account is in operation trying to steal customer information.

[Rob Jones @rob_j1987]

@Tesco Had a home delivery yesterday. It's still displaying as awaiting delivery. I'm concerned as I sent an item back and am awaiting a refund. Currently I doubt we will get this. Please can this be sorted? Thank you

[Rob Jones @rob_j1987]

@VOXImobile Why was I refused a full refund yesterday? I was within the 14 day cooling off period as outlined by the terms and conditions on your website. I will be taking this furtherbto the Ombudsman if not resolved as you are in breach of the T and C's which I signed up for

[Rob Jones @rob_j1987]

@sainsburys I purchased school uniform online. Accidently purchased the wrong size. It's all still in original packaging and can be resold. Took to store today and they said as order was over 30 days ago no refund / exchange can take place. Can anything be done about this? Thanks

[Rob Jones @rob_j1987]

@VOXImobile Currently unable to chat to you via live chat. When I click on the speak to human option nothing happens. I need a refund as am currently within my 14 day cooling off period and unfortunately signal is poor where I work and I have no data. Please can this be processed

[Rob Jones @rob_j1987]

@McDonaldsUK Changed phone, but now unable to log into my McDonald's app. Worried all points will now be lost. Please can you advise? Message says account already exists.

[Rob Jones @rob_j1987]

@SamsungUK Can I trade in an iPhone 15? This option doesn’t appear as a trade in option on your website. Thank you

[Rob Jones @rob_j1987]

@ArgosHelpers Delivery supposed to be at my chosen store for 4pm. Still waiting for a text. Seems like it’s going to be a let down for Mother’s Day.

[Rob Jones @rob_j1987]

@Tesco An order on my account from earlier this month seems ‘stuck’ and still states preparing order. Please can this be cleared and rectified? Thank you.

[Rob Jones @rob_j1987]

@iD_Mobile_UK WS14 9GA

[Rob Jones @rob_j1987]

@iD_Mobile_UK Any issues in Lichfield town centre? Says two bars of 4G but there’s no data at all. WS13 post code.

[Rob Jones @rob_j1987]

@VodafoneUK Don’t know if you can deal with VOXI issues but signed earlier today and haven’t received my eSIM. When will I be expecting this to be emailed to me? Thank you

[Rob Jones @rob_j1987]

@VOXImobile Signed up an hour ago but no eSIM has arrived. When am I likely to get this? Thank you

[Rob Jones @rob_j1987]

@RoyalMailHelp Why is my estate only being served by post people who want to work overtime? Then my local delivery office is only open for 2 hours a day whilst I’m at work so I have no hope of ever getting any post!

[Rob Jones @rob_j1987]

@RoyalMail Why is my estate only being served by post people who want to work overtime? Then my local delivery office is only open for 2 hours a day so I have no hope of ever getting any post!

[Rob Jones @rob_j1987]

@Tesco Purchased Fruit Strings via online delivery. They have all melted and are no longer strings. See the picture. Please may we have a refund? Thank you

[Rob Jones @rob_j1987]

@Tesco Have an online shop due to arrive tonight. Tracking still says 12 stops to go - hasn’t updated at all and is due. Is there a system issue? Thank you

[Rob Jones @rob_j1987]

@OctopusEnergy Thanks for the response. It’s for my brother. I’ll get him to get in touch with you via Twitter.

[Rob Jones @rob_j1987]

@OctopusEnergy How long is it taking to track down addresses which do not appear on your system? Filled in the website form earlier this week but as of yet have heard nothing. Thank you

[Rob Jones @rob_j1987]

@BootsHelp Trying to claim for my flu vaccine through work based health insurance. They say they need a receipt which has my name and address on it as well as the prescriber. Where can I get this from as this email you sent doesn’t have my address on it. Thank you