Rob Hanson

[Rob Hanson @robdogtrickies]

@RailOmbudsman

[Rob Hanson @robdogtrickies]

@LNER I see you’ve stated that the 18.03 from Kings Cross to Leeds arrived 29 minutes late. I have it time stamped on my phone and on your train clock that we were still moving 30 minutes late. Clearly an attempt to avoid delay repay

[Rob Hanson @robdogtrickies]

@dlr_london @TfL 2 2x carriage trains in a row from Canary Wharf to Greenwich at peak rush hour time. Completely unacceptable crowding. You’ve already cut the Stratford to Lewisham service and now this. Sort it out, it’s pathetic. Are you ever going to sort new trains?

[Rob Hanson @robdogtrickies]

@Lindt been conned in my meal deal!

[Rob Hanson @robdogtrickies]

Edit Gare Du Nord.

[Rob Hanson @robdogtrickies]

@EurostarUK complete and utter bedlam at Paris Gare du Gare. My 86 year old mother is struggling to stand up. This is after being kettled downstairs. Bringing out the worst in humanity today.

[Rob Hanson @robdogtrickies]

@EurostarUK have cancelled our return train on Sunday. When trying to rebook to a different time on the same day they’re trying to charge us an extra £600. Abysmal service. No wonder people want to take cars rather than rely on trains.

[Rob Hanson @robdogtrickies]

@impyblue @discoveryplus Makes you wonder why I bother paying Bri

[Rob Hanson @robdogtrickies]

@discoveryplus trying to watch the football tonight on your app and it keeps crashing and then going back to the start despite pressing the watch live button. If I see that Simba app one more time!

[Rob Hanson @robdogtrickies]

Cancelled my contract with @O2 following their dishonest mid contract price increase. Supposed to be free from charges for early termination but they’ve just told me they’re going to try and collect nearly 5x my usual bill. Will be cancelling my direct debit. Hopeless.

[Rob Hanson @robdogtrickies]

@British_Airways flight BA2654 paid extra for emergency exit legroom seat. Is this really extra legroom?

[Rob Hanson @robdogtrickies]

@O2 I had a fraud text from the bank whilst travelling in Canada. I replied with one text to say it was me using the card and you’ve charged me £7. How is that even possible?

[Rob Hanson @robdogtrickies]

@Royal_Greenwich for gods sake, please fix the north lift in the foot tunnel! It’s been months now. Almost impossible to get to the stairs past all the abandoned Lime bikes.

[Rob Hanson @robdogtrickies]

@Tesco are you aware of how abysmally your Greenwich Trafalgar Road store is run? It’s closed (not for the first time) in the middle of the day on a Friday. ‘Come back in an hour’ - I only have limited times to keep going back and forth. Woeful for a major supermarket.

[Rob Hanson @robdogtrickies]

@AskVirginMoney I can’t login to the Virgin Money credit card app. It’s telling me I need to update as the version I have is no longer supported. But when I go to the App Store there is nothing to update and just loops back to the error message on the app.

[Rob Hanson @robdogtrickies]

@AmexUK I’m trying to do this now and have uploaded my passport, now you’re asking for a copy of my marriage certificate! Are you insane? I’ve never provided this to any financial services provider. Seriously considering closing my account at the moment. Absolutely ridiculous overreach.

[Rob Hanson @robdogtrickies]

@AmexUK I need to get into my account via the app to check something but getting a pop up to confirm loads of ID info that I don’t have whilst I’m out. I cannot bypass this and hence can’t access my account. This is absurd and infuriating.

[Rob Hanson @robdogtrickies]

@AmexUK I understand that but surely a better solution would be to say you need this information updating by a certain time and if it hasn’t been done by then to mandate it at that time - rather than the ridiculous way you’ve gone about it.

[Paddy Power @paddypower]

Turns out if you handle the ball in the box, it’s not a penalty.

New year, same PGMOL disasterclass…

[Specsavers @Specsavers]

@SkySportsPL Can fit you in this week, VAR