Roshnee Mistry Shah

[Roshnee Mistry Shah @roshnee_mistry]

@SpotifyUSA How is this helping provide a good customer experience and retain the user base?!

[Roshnee Mistry Shah @roshnee_mistry]

@SpotifyUSA I understand trying to get people to move to premium with ads, limited skips in free version. However, FORCING a user to upgrade by refusing to play a chosen playlist (liked songs in my case) and instead playing only random songs that are not part of any playlist.

[Roshnee Mistry Shah @roshnee_mistry]

And then after taking my flight and personal details, the agent stopped responding and the chat timed out. Now, I’m not sure if I even have a booking, because per the agent I already boarded the flight in 2021. I’ve conversation screenshot @AVA_airasia if you would like to review

[Roshnee Mistry Shah @roshnee_mistry]

@AirAsia_IR @AVA_airasia most horrible customer service! I received no communication of my flight being rescheduled to an overnight flight. The rescheduled flight time won’t work for me as I’ve a connecting international flight to get to. So I now have to book an entirely new flt

[Roshnee Mistry Shah @roshnee_mistry]

I waited for over an hour to chat with your agent to request refund or see what are my options. When I speak to one, I’m told that the passenger has already boarded! That this is past booking for 2021!

[Roshnee Mistry Shah @roshnee_mistry]

@clh0294 @wearejoybird I hear you. We had to deal with same problem. Then finally when we got the piece it was damaged - which I’m still struggling to get them to resolve!

[Roshnee Mistry Shah @roshnee_mistry]

@wearejoybird Are you going to acknowledge and solve this problem? Also for more context, we receive this level of (dis)service despite spending thousand of dollars with the company.

[Roshnee Mistry Shah @roshnee_mistry]

@wearejoybird Your sale sounds exciting but your customer service is not! You’re quite literally ripping us by accepting the full payment but delivering us the same damaged piece, TWICE. This despite a complaint to your customer service team.

[Roshnee Mistry Shah @roshnee_mistry]

@k_shah23 @wearejoybird Worst customer service ever! Would not recommend this brand to anyone. You’re literally ripping us off by taking our money and giving us damaged product, twice!

[Karan Shah @k_shah23]

@wearejoybird #joybird when will you get your act together and get me what I paid for and refund me my amount? Worst customer service, and will never shop from you or recommend you guys to anyone.

[Meenal Baghel @writemeenal]

Mumbaikars at CST being fab, keeping physical distance. Video courtesy ⁦⁦@ShivajiIRTS⁩ . ⁦@MumbaiMirror⁩

[Bryan Behar @bryanbehar]

One hundred thousand Americans are dead from Covid.

A Minnesota Black man was murdered by police.

But today’s real victim is the rich, White, male President who got fact-checked twice by Twitter.

[Karan Shah @k_shah23]

How one careless person can ruin it for an entire nation. Use caution, if not for you then for others.
#COVID19 #Patient31
https://t.co/5u7Ar3JzYU

[Saandeep Mani @Saan10]

Scary to see how unprepared and how uncontained this is in USA!!

https://t.co/mUW3mZT1cE

[Roshnee Mistry Shah @roshnee_mistry]

@nationalgridus When is that someone coming? No further information. Do we just sit without heat and gas until then?! If you'd be willing to collect the money and bills on time, I expect diligent, timely service and notifications from you.

[Roshnee Mistry Shah @roshnee_mistry]

@nationalgridus You've been on our street for a few weeks now with your construction vehicles blocking up half the street in the evening when not in use. What is this work that you are doing? And why aren't the residents not notified in advance of the work timings?

[Roshnee Mistry Shah @roshnee_mistry]

@nationalgridus As such you said, its okay, they'll send someone in the evening to turn the gas on later. It took me 30 minutes just to reach to someone to talk to and all I was told was someone will be here some time in the evening to turn the gas on. What do I do till then?

[Roshnee Mistry Shah @roshnee_mistry]

@nationalgridus Today you turned off gas in the morning and requested that someone be home so that the workers can come in to turn it back on. However, this was conveyed at the last minute as we were leaving home for work.

[Mendix - Build intelligent applications @Mendix]

Are you at the #gartnercatalyst? Come meet our team at booth 307 to learn why #lowcode is not just an application development platform, but an innovation ecosystem that can bring your team’s best ideas to life.

[Roshnee Mistry Shah @roshnee_mistry]

Price hikes are justified when the services actually improve and not degrade! @MBTA how do you plan to compensate us for the time we loose EVERYDAY because of the ever-slow repair work and delayed trains! #redline #mbtafail @CharlieBakerMA