@DDhopn Thanks for replying and sharing some insight. Would it be sensible for me/the community to assume the ‘outage’ period will be handled in such a way as to make up for the gap in service for those affected? Annual subscriber/perks/potential cashback loss etc. thanks in advance.
Hi @AsdaServiceTeam I’ve noticed in my Asda rewards app I’ve not been getting anything for the last several online grocery shops + Asda George orders. Any helps to investigate this would be appreciated.
@plutus Plan A -> @RevolutApp
Plan B -> @monzo
Plan P → @plutus
PLUTUS has gone through many changes all with one goal to be the best on the market for cashback, perks, gift cards and more to come whilst remaining affordable and accessible for all 👍
Support ticket ref: #340638
@AskCurve I have got an open email thread going with your support team which I’m waiting on feedback and another issue regarding my card which the ticket has been closed incorrectly and not actioned. Can this be reviewed urgently! Over 10 days without access to the service now!!
@plutus Ask me in about 2 weeks and I’ll know 🥳🥳. Hero here I come! Wish I had joined the platform when I first looked at it. I’d probably be Veteran or Legend now.
@AskCurve Hi I have just sent a support message in the app about customer protection on a transaction. I would appreciate if you could review sooner than the 3-5 days timeline due to the nature of the enquiry and dispute with the merchant. Thanks for the support.
@Plutonian_Andy Such a great and growing platform. Keen to see what the metal card offerings will be later in the year. Lounge access would be great as it’s the last remaining item for keeping my CRO Royal Indigo card.