Roxy Lock

Southampton FC fan, Brownie Leader, Cocktail lover, bit of a Gin snob. My views are my own.

[Roxy Lock @roxydinnis]

@O2 hi, you have applied an un wanted and un requested bundle to a pay as you go charity phone. It's cost as £10, which could have lasted months, now we will have to top up again in July. How do I get this resolved?

[Roxy Lock @roxydinnis]

@BritishGasHelp I'll send a dm now

[Roxy Lock @roxydinnis]

@BritishGasHelp my mum is being harassed for usage/bill for a house she sold over 7 years ago. She continues to contact you to update your system but the letters keep on coming. Can you help?

[Roxy Lock @roxydinnis]

@GWRHelp your app froze while I was buying a ticket, it looked like my purchase had frozen too, i was time limited, bought a paper ticket. Only to find once I got on the train that my purchase had gone through. How do I get a refund as it was a fault with your app?

[Roxy Lock @roxydinnis]

@NOWHelpTeam my grandparents phone and broadband is down, they have no way to contact you online, is there a number they could call to get an update and speak to a human?

[Roxy Lock @roxydinnis]

@GarminUK I've DM'd you earlier, realised that it's not just for walks it's not showing the route for running as well.

[Roxy Lock @roxydinnis]

@GarminUK my vivoactive 4s doesn't seem to record a route for a walk, GPS is active, I've tried online troubleshooting and also reading the user manual. How do I fix this?

[Roxy Lock @roxydinnis]

Further to this when I went to place my order, for what I thought was £6.99, luckily Monzo needs approval for all online payments as the payment requested was £18.97. So instead of the 99p expected I could have paid £18.97. The offer isn't an offer.

[Roxy Lock @roxydinnis]

.@VodafoneUK I was excited to get my seeds from You Garden for 99p, but when I go to order them, postage is £6.99, is this false advertising or a mix up by You Garden?

[Roxy Lock @roxydinnis]

@bathhalf Is this true that the new date hasn't been approved by the council? https://t.co/9vjyH0uYha

[Roxy Lock @roxydinnis]

@virginmedia No need, already a customer.

[Roxy Lock @roxydinnis]

.@virginmedia is this letter from you? The photo below doesn't do it justice, it's a low resolution photo/ scan of a letter dated May 2021 which has been printed in shocking quality, with a number of a Portsmouth office to contact?

[Roxy Lock @roxydinnis]

Internet back on and Luna is back to her normal sleeping location of the office widow sill.

[Roxy Lock @roxydinnis]

My current work set up thanks to #skybroadband going down and very limited signal to hotspot from. Luna is not impressed. How long until it's fixed @SkyHelpTeam?

[Roxy Lock @roxydinnis]

Lovely evening seeing @richardosman at @TheBathFestival tonight. Throughly enjoyed it and also it was nice to be out!

[Sly Old Fox 🦊 @grumpyfactcheck]

The 322 @conservative MPs who voted against extending Free School Meals during holidays have themselves accepted £130,780.72 of "declarable" free hospitality during withing the last - pandemic 🦠 hit - year.

A thread on some of the highlights 👇

[Larry the Cat @Number10cat]

The best thing on Downing Street...
(Video @GuyBertie)

[Roxy Lock @roxydinnis]

Home delivery from @LoveWilko today, oversized box for what was delivered, but Luna loves it.

[Roxy Lock @roxydinnis]

@VodafoneUK @VodafoneUK I've already gifted more rewards than I've had myself, so I'm a gifter. #GiftOrKeep

[Roxy Lock @roxydinnis]

@AsdaServiceTeam Its now 10.40pm no sign of the delivery, what's worse is the lack of communication about the delivery. If you're going to be late or have an issue, at least let us know.

[Roxy Lock @roxydinnis]

@AsdaServiceTeam i'm currently unable to amend or cancel my order for delivery tomorrow even though its before 10pm. I don't want the delivery if it's the existing order, what can you do to help?

[Roxy Lock @roxydinnis]

@AsdaServiceTeam I phoned customer services, they had the same issue. Its now 4.20pm, my delivery slot was 12-1pm, i wasn't able to amend or cancel, now the delivery i don't want is late. something has seriously gone wrong this weekend. I will be declining the delivery as soon as they turn up