Rupal

[Rupal @rupaltanna]

@Outlook I have also waited 24 hours, just tried again and it gave me the below message. I have really important things on here I need to access

[Rupal @rupaltanna]

@Outlook hi I am unable to access my account and really need access. It says I have tried too many times so won’t send me a code, tried just now but still unable to reset. Please help!

[Rupal @rupaltanna]

@Outlook I’ve tried everything but can’t get back in, please can you help. I keep getting the below message

[Rupal @rupaltanna]

@Outlook hello, I can’t get in to my account and desperately need access to it, the following message just keeps coming up. Please help.

[Rupal @rupaltanna]

@ShellStationsUK 2/2 how do I get my money back please? I did a full tank so it’s quite a lot of money. Please help

[Rupal @rupaltanna]

@ShellStationsUK Hello I went to my local Shell to fill up this morning and I have even charged twice for my petrol. The first time my tap didn’t work, I thought he cancelled the transaction. He then put it through again. I used a different card and have been charged on both.

[Rupal @rupaltanna]

@CadburyUK So disappointed with my multipack I bought. All the chocs are anaemic looking. Why? How will I get my Choc fix now?

[Rupal @rupaltanna]

@TfL Morning! Is the met line running yet?

[Rupal @rupaltanna]

@ASOS Where is my order? Money has been take off my card. I can’t get through to your live chat as just telling me to wait, I’ve been waiting for 45 mins now!

[Rupal @rupaltanna]

@dhlexpressuk Absolutely disgusted with your service. Have had to wait in all day for my parcel & then get a text to say I am not at home when they tried to deliver. Disgusting.

[Rupal @rupaltanna]

@dhlexpressuk I have had to wait in day for my parcel and still no sign of it. It was meant to arrive between 9-1pm? Can’t get in touch with anyone to help.

[Rupal @rupaltanna]

@YodelOnline So disappointed with your service. My flowers were “delivered” but not to me! You promised to investigate this and your driver but I’ve seen NOTHING yet. When will this happen?

[Rupal @rupaltanna]

@YodelOnline Awful service from you guys. My parcel was “delivered” but to the wrong place. They were flowers for a birthday. Awful service and no email yet as I want this investigated.

[Rupal @rupaltanna]

@ASOS_HeretoHelp Hi there, my parcel hadn’t been redelivered. Who do I speak to about this?

[Rupal @rupaltanna]

@British_Airways hi this is now my 10th tweet and I’m being totally ignored. I really need an update on my refund. When can I expect it? It’s been 2 weeks now since I got the email confirmation. But no refund

[Rupal @rupaltanna]

@British_Airways Hi Oliver, I understand this but i seem to have waited a lot longer than what it seems, other people. All I want to know if my refund is even being processed? I can’t get any answers from anyone, it’s really frustrating

[Rupal @rupaltanna]

@British_Airways I messaged the other day about my refund and it’s still not come through, I can’t get through on the phone. It’s been almost 10 days now! Can you help?

[Rupal @rupaltanna]

@British_Airways I’ve seen on various social media channels how people’s refunds are coming through who were told after me & their flight were also due to leave after mine. Why hasn’t mine come through yet, I’ve been waiting for almost 2 wks now. Please help?

[Rupal @rupaltanna]

@British_Airways Hi Lynn, I understand this but I was told 7, then it went to 10 & now it’s 14 days. How do I know if my refund is even being processed? I understand you are very busy.But some people haven’t had to wait this long reading through your twitter page....pls help!

[Rupal @rupaltanna]

@British_Airways Hello, my holiday has been cancelled & I have had an email to confirm this, I am awaiting my refund. So why have I just received an email, telling me about food prep on my flight? I am confused! I am also within the 30 day non essential travel too. Help?

[Rupal @rupaltanna]

@British_Airways Hi BA, I received an email to say my holiday was cancelled, how long will it take for my refund to to come through?