@opodo I need help please. I'm trying to change my booking but it has a refund status against it (I was charged twice): any time I try and contact you in the app I get generic messages from Kris about the refund. The booking is still active and I need to modify it.
@firstdirecthelp Hi Robert, I have. The problem is that I needed to reset my security Qs, which I've now done, but still need to reset my digital secure key - I'm locked out now after too many attempts to login. How do you usually resolve this for customers who are abroad and can't phone?
Hello @firstdirecthelp I've forgotten my digital safekey and can't call to reset it at the moment as I'm abroad. Is there any other way I can contact you to do this? I'm unable to access live chat as I can't login
The Queen died peacefully at Balmoral this afternoon.
The King and The Queen Consort will remain at Balmoral this evening and will return to London tomorrow.
hey people, let’s demand @Twitter to remove @Russia from here
no place for an aggressor like Russia on Western social media platforms
they should not be allowed to use these platforms to promote their image while brutally killing the Ukrainian people @TwitterSupport
@Tesco, I was racially profiled in your Glossop store this evening. I raised this with the staff but due to their response, I refunded my £50 in purchases on the spot.
Who can I speak to about this?Anyone who will not attempt to gaslight me in the same way your store staff did?
So lovely and positively festive to see @John_Whaite bullying @portilloandhen on @PackedLunchC4 today. Don't you just love it when supposed advocates for diversity show themselves to be the complete opposite with their narrow-minded prejudices! Merry Christmas!
@ASOS_HeretoHelp Seriously what is going on at ASOS? 3/5 of my orders have had the wrong items in them & you take so long to resolve. Still waiting for a refund on one order you messed up & just opened another to find it has the wrong item in it AGAIN.
@AskHalifaxBank Just had a very pleasant and helpful man help me change my address on the phone. Same man commiserated me on my unemployed status... hardly seems appropriate given the lack of context!!