Sandy

[Sandy @sandy36_sandy]

@Iberia - I’m now flying from Lima with @LATAM_BRA and flight delayed one hour @LATAM_BRA have been fantastic, offering everyone water and snacks 😀 @Iberia , we had a 6hr delay in Madrid and you offered nothing 😡😡

[Sandy @sandy36_sandy]

@Iberia terrible customer service!! My flight was delayed 6hrs and they refuse to compensate me when clearly they were in the wrong!! Be warned, avoid this airline

[Sandy @sandy36_sandy]

@Iberia I completed the form to claim compensation for a delayed flight of 6 hrs - I received an email acknowledging my complaint and claim but no case number- I need this to track my claim, can you advise??

[Sandy @sandy36_sandy]

@British_Airways I sent an email on 17th to claim compensation regarding my flight from Madrid delayed 6 hrs but have not had a response, how long do you usually take to acknowledge an email?

[Sandy @sandy36_sandy]

@British_Airways OMG, why is it so hot in Terminal 5, it’s ridiculous, they need to turn the heating off asap, everyone feeling ill

[Sandy @sandy36_sandy]

@VirginAtlantic why can’t I claim my points for a recent flight. When I enter booking number or ticket number it states can’t find details

[Sandy @sandy36_sandy]

Still waiting for someone from @BritishGasHelp @BritishGas to call me regarding my complaint. Major issues after having a new boiler installed- burnt switch, gas leak - when do you start taking complaint’s seriously 🤷‍♀️

[Sandy @sandy36_sandy]

@qatarairways @NaomiCampbell @Fashion4Relief @Qatar_Museums @qatarairways @qrsupport terrible airline- treat passengers disgracefully- they do not answer calls, or emails- lost my suitcase 4 moths ago, still waiting for compensation!! DO NOT USE THIS AIRLINE E

[Sandy @sandy36_sandy]

@qatarairways Oh dear, those poor passengers having to endure the worst customer service from an airline, they are shockingly awful and uncaring

[Sandy @sandy36_sandy]

@AtulomahRuth @qatarairways I had no suitcase for 7 days when travelling to Thailand- this happened in July and I still have not received any replies to emails- they do not provide any customer service and do not care, absolutely shocking. They should be ashamed how they treat customers- do not use!!

[Sandy @sandy36_sandy]

@BritishGasHelp I had a scheduled appointment today to discuss a new boiler. I have been at home all afternoon as my slot was between 1pm & 5pm but nobody showed up, can you advise?

[Sandy @sandy36_sandy]

@qatarairways just had a call from someone claiming to be from Qatar Airways customer support asking me to send 1000 € to a World Remit account to enable them to send me compensation. Obviously a scam but how did they get my mobile number which I had shared on a DM? @qrsupport

[Sandy @sandy36_sandy]

@qatarairways Terrible airline for customer service- if you have any issues they totally ignore you and offer no support or help.

[Sandy @sandy36_sandy]

@llanesmarc @qatarairways Same, they are an appalling airline who treat their customers disgracefully- no response to emails - they are in the wrong so should be sorting out issues that customers have but choose to ignore. DO NOT USE THIS AIRLINE!!

[Sandy @sandy36_sandy]

@doshibm @qrsupport @qatarairways @AkbarAlBaker4 OMG, that is shocking, I thought my wait was long!! All their hype about being such a ‘great’ airline makes me sick- they are awful!! Never known such bad Customer Service, truly terrible!!

[Sandy @sandy36_sandy]

@qrsupport @qatarairways still no response from this terrible airline - their customer service is so bad - DO NOT USE THIS AIRLINE!!!

[Sandy @sandy36_sandy]

@qrsupport In July I was informed someone would contact me, that never happened!!!

[Sandy @sandy36_sandy]

@qrsupport @qatarairways still being ignored- you loose my suitcase for 7 days and think that’s acceptable? Awful customer service from @qatarairways

[Sandy @sandy36_sandy]

@qrsupport how long do your support take to respond to emails- it has been weeks and no reply. Terrible customer service from @qatarairways