@youbroadband team your customer service is very slow and pathetic. Even sending DM on Twitter doesn’t communicate my urgency. May be you being the 6th largest ISP, it’s time I start looking at the other 5.
@youbroadband why doesn’t your company proactively fix connectivity issues when users are offline, who were online prior to your scheduled downtime? Why do I have to call you? You proactively ask customers to recharge their plan right? #badcustomerservice