@HSBC_UK I’m a new customer trying to register for online banking. Just on hold for 40 mins as you have my mobile number wrong. Updated but it won’t be changed for 5 days. Still can’t access my newly switched current account.
@HSBC_UK I have been trying to set up an account for my child more than a month. Can no longer be done in branch apparently, waited 3 weeks for a card, now your IT is down and the digital key can’t be activated. Why do you make using your services so hard?
@RandoxOfficial I ordered 3 amber test kits and 1 day 2 kit. Only the day 2 has arrived. I have to take the fit to fly tests tomorrow or I can’t go away. Where are my tests?
@jet2tweets I am booked to stay in the Hotel Best in Tenerife from 23/7 but the hotel is closed until 31/7. Sent a DM but no one has replied. Will my holiday be cancelled?
@BritishGas my boiler broke this morning and I have no heating or hot water. Despite my HomeCare policy I can’t get an appointment until 26 May. You’ve said I should pay someone else to fix it and you’ll pay me back - will you actually give me my money back?