@Homebase_uk I have emailed regarding my order as per your instructions but no response. Ordered placed on 11th April and full payment taken of over £700. How do I find out when this will be delivered?
@tuiuk Yes you’re busy but I was happy to change to a different date zero contact for a month now and no availability showing on line for the dates I want to book. I’m done! Understand it’s tricky times but you lack of customer service has obliterated any good will
@TUIUK my holiday was cancelled on 17th March was due to fly yesterday. I would happily amend to a different date but if I don’t hear from you soon I will be requesting a refund and booking with another provider. Please contact me if you want to keep this booking.
@TUIUK perhaps some of this loan could go towards refunding customers. Or perhaps you could just email or call us to let us know what an earth is going on?
@TUIUK holiday cancelled. Had a standard email on the 24th March but nothing sense. We have paid over £6k - when can we expect further communication about refund?
@Ocado what’s happening with deliveries. Last nights delivery cancelled at last minute and driver just called to say he hasn’t even left the warehouse when delivery was supposed to be between 4 and 5. What’s going on?
@MatalanHelp hole in gym leggings after one wear being told to return to local store half an hour away or return at my own expense - really? Terrible customer service please advise