Sathya Narayanan

Cricket Enthusiast

[Sathya Narayanan @sathyatherocker]

@prasannalara They just lost the last match believing exactly the same match ups !!

[Sathya Narayanan @sathyatherocker]

@JioCare Status update:

Zero, since nothing happened !!

It's 6th day, internet is not working just saying !!

#Jiofiber

[Sathya Narayanan @sathyatherocker]

@JioFiberChennai : Internet issue raised on 26th of Jan , everyday Engineer would be scheduled and then cancelled. stating the map location on their end is not correct when the app shows the correct address. DO you care about a customer and address their concerns? #jio#doesntcare

[Sathya Narayanan @sathyatherocker]

@JioCare Nothing..just a guy called whether no one attended the issue , that's it !!

Stood not resolved @JioFiberChennai #Jiofiber

[Sathya Narayanan @sathyatherocker]

@JioCare @JioFiberChennai - Bijay, I have shared the details, hopefully this will be resolved today !! Since it has already been 5 days

[Sathya Narayanan @sathyatherocker]

@Neev38989 Thank you sir !!

[Sathya Narayanan @sathyatherocker]

@Neev38989 Hi sir , traveling to Nagercoil- kerala border 18th to 20th with family, would there be heavy rains over there? Thank you ..

[Sathya Narayanan @sathyatherocker]

@p0 Would it be able to track changes at publicly available websites (Let's say , Leadership changes in a website etc) and trigger an alert ?

[Sathya Narayanan @sathyatherocker]

@TamilNaduWeath2 How about Nagercoil stretch from 18th to 21st Nov !!

[Sathya Narayanan @sathyatherocker]

@JioCare Engineer has come now . hopefully this is resolved now !!

[Sathya Narayanan @sathyatherocker]

@JioCare Easily the worst customer experience!! @JioFiberChennai you guys treat customers as fools !! Two days since internet worked. Every time we reach out via customer call back we get a new schedule and till now your engineering team has not even called me once

[Sathya Narayanan @sathyatherocker]

@JioCare The way you guys treat customers are lessons for every business how to not do it !! Thank you for finding new ways on tricking and cheating customer

[Sathya Narayanan @sathyatherocker]

@JioCare @JioCare The irony is in My Jio App you guys have said , issue on hold since the customer is not at home when I have cancelled all my plans from Friday waiting for you guys to sort it out !!

Respect the customer's boss and their time !! Could you pls let me know why tis hpnd?

[Sathya Narayanan @sathyatherocker]

@JioCare @JioFiberChennai So far no resolution!! Only the first contact from the engineering team was made !! Let me update if something changes !!

[Sathya Narayanan @sathyatherocker]

@JioCare @JioFiberChennai Latest update : Jio engineering team called (finally)and asked me for location , I shared it and they have updated this is beyond their boundary and they will assign someone in this boundary. Both the locations they mentioned are within 2 kilometres!! As I said earlier !

[Sathya Narayanan @sathyatherocker]

@JioCare The only thing I am asking after three days is to give me a specific time . Every time I hear you guys saying give some more time, I hear sorry we are not going to fix this today !!

[Sathya Narayanan @sathyatherocker]

@JioCare @JioFiberChennai Time for you guys to change the name Jio"Doesn't"Care !!

[Sathya Narayanan @sathyatherocker]

@JioCare @JioFiberChennai Update : Got another generic message from Jio fiber . Where the message states the team is looking into it and the issue will be resolved . No time lines . I'll update the thread with updates

[Sathya Narayanan @sathyatherocker]

@JioCare Yeah the same answer for three days !! Way to go ! Congratulations!! Without any resolution what so ever