@currys why do you have such poor customer service? I called to try and remove a service from my delivery and was told they couldn’t retrieve my order because someone had accessed my order when I previously called so now I need to wait and call back? What kind of process is that?
@easyJet what is the advice for passengers on flight EZY2613 due to air traffic control issues? Do passengers still need to arrive at the airport on time even though the flight is now tomorrow morning?
There’s marketing of a drinking ban on trains but @ScotRail are you planning to enforce it? I’ve been on 3 trains today in & around Glasgow and Edinburgh where many passengers (especially football fans) have been drinking & creating an uncomfortable atmosphere #nodrinkingontrains
@bookingcom According to online forums customers have been experiencing this type of fraudulent attack from your app and comms platform since as early as January and you have taken no action? Were you planning to report this data breach & inform your customers? #bookingdothacked
@bookingcom According to online forums customers have been experiencing this type of fraudulent attack from your app and comms platform since as early as January and you have taken no action? Were you planning to report this data breach & inform your customers? #bookingdothacked
@bookingcom are you aware your app has been hacked and customer data has been breached?
From within the https://t.co/ixHoRJFAer app I have been sent messages to fraudulent links asking me to verify card details immediately otherwise my booking will be cancelled. #bookingdothacked
@bookingcom are you aware your app has been hacked and customer data has been breached?
From within the https://t.co/ixHoRJFAer app I have been sent messages to fraudulent links asking me to verify card details immediately otherwise my booking will be cancelled. #bookingdothacked
@_Railcards trying to apply for a 16-25 rail card online and your system won’t accept my d.o.b?
I’m 24, turning 25 next year so according to your FAQs I am eligible but your online application doesn’t give me the option to select my correct d.o.b? Any support available on this?
I just signed the petition to @GOVUK calling for an emergency budget to properly tackle the cost of living crisis. Can you sign too? https://t.co/wJMhEfjA9e via @38_degrees
@easyJet how do you plan on improving this service? Customers are paying you more than the cost of the flight for a premium service and you cannot fulfil that service, you should be refunding the extra that you are stealing from customers. #terribleservice#neverflyeasyjet
@easyJet why am I paying an extra £72.96 for speedy boarding and hand luggage when speedy boarding doesn’t get priority to board or space in the overhead lockers to place luggage? The “speedy boarding” costs more than the plane ticket. Absolutely ridiculous! #notvalueformoney
@DPDgroup_news are you planning to take action and rectify this issue? From your tweet history/trust pilot it looks like this is a consistent issue!!
@joelycett can you investigate DPD?!? Please?!?
@DPDgroup_news Now the 6th time you claim you have missed me, I have been home all day waiting for my buzzer so that I can let you in the building but you don’t even bother to ring. Your ops model seriously needs to be reevaluated as you have an embarrassing 1.2 trust pilot score
@DPDgroup_news Now the 6th time you claim you have missed me, I have been home all day waiting for my buzzer so that I can let you in the building but you don’t even bother to ring. Your ops model seriously needs to be reevaluated as you have an embarrassing 1.2 trust pilot score
@DPDgroup_news your driver “attempts to deliver” means they park on another street, take a photo of a different street & then drive off or take a picture of my building door & do not press the buzzer. Your customer service? Nonexistent. No number to call, no online chat service..
@DPDgroup_news your driver “attempts to deliver” means they park on another street, take a photo of a different street & then drive off or take a picture of my building door & do not press the buzzer. Your customer service? Nonexistent. No number to call, no online chat service..