Bonnie Newman

[Bonnie Newman @screenb303]

@SkyUK i was looking to swap my mother from BT to Sky and was just told that as she has a Careline you are unable to provide her a service- shame on you for such #discrimination @ageuk @Ofcom @DailMail

[Bonnie Newman @screenb303]

@TfL once again huge delays on the #wimbledonbranch of the #districtline. Once again NO HONESTY that there are delays so that people can find another route. Putting fares up is insulting #dobetter #shameonyou @MayorofLondon @PutneyFleur

[Bonnie Newman @screenb303]

@TfL why are there such large gaps between trains in peak #rushhour on the #districtline #wimbledonbranch? 10 minute gap between trains is not acceptable #sortitout @PutneyFleur @MayorofLondon

[Bonnie Newman @screenb303]

@BBC @Dawn_French one of the best things I’ve seen in a very long time, so clever and funny #comedy #canyoukeepasecret

[Bonnie Newman @screenb303]

@TfL please let me know where to send my bill. 2 hours delayed due to your inability to run a tube network. I don’t see why my business should pay for your incompetence #takeaccountability

[Bonnie Newman @screenb303]

@TfL is there one day where there isn’t signal failure on your lines? I left my house 45 mins ago and have managed to get 3 miles. #delays #signalfailure #excuses When are you going to start providing a decent service and some kind of value for money. #refundpeople

[Bonnie Newman @screenb303]

@RobertDyas so you just cancelled my order with no warning or explanation. I also have points that were due to expire that will now be lost. You can see why people buy from Amazon. What is going on? #badcustomerservice

[Bonnie Newman @screenb303]

@OctopusEnergy does anyone actually win the wheel spin?? Seems like a PR #scam to me.

[Bonnie Newman @screenb303]

@OctopusEnergy does anyone ever win your 'spin wheel'? #justPR

[Bonnie Newman @screenb303]

@TfL WHEN ARE YOU GOING TO SORT OUT THE CONSTANT DELAYS ON THE #wimbledonbranch of the #districtline? 30 mins delayed this morning 15mins to go 3 stops this evening and now stuck in the platform at Fulham. THIS IS A DISGRACE. Whoever runs this should be #fired

[Bonnie Newman @screenb303]

@AmazonUK Complained 3 times about leaving parcels in an unsafe space - no action. Complained AGAIN this morning - 50mins & 7 agents all of whom were “sorry” but couldn’t help. Appalling #CustomerExperience. Hope you’ve got lots of £ to replace peoples orders when they’re stolen

[Bonnie Newman @screenb303]

@marksandspencer Thanks Tasha - is M&S query management the department as I had a message?

[Bonnie Newman @screenb303]

@OctopusEnergy is there something wrong with your website? I had trouble accessing it yesterday on the website and today on the app it wasn't loading properly #techissues

[Bonnie Newman @screenb303]

@netflix why when I move locations can I not access my own account? I
keep getting “updates to household account” .. it’s me!!! Annoying. Tell me how to stop this. #netflix #badcustomerexperience

[Bonnie Newman @screenb303]

@TfL please tell me how to claim back my horrible journey on the #Wimbledon branch of the #district line where I was stuck for over 20 minutes due to #signalfailure AGAIN at #eastputney. 3 weeks of delays. Shameful @PutneyFleur @MayorofLondon @Nigel_Farage

[Bonnie Newman @screenb303]

@HSBC_UK #hsbcbusiness never come across such appalling service. Will be leaving you as soon as I can. "HSBC committed to fraud" - "HSBC are experiencing high wait-times" - 40 mins predicted wait time. I have had money STOLEN! @actionfrauduk

[Bonnie Newman @screenb303]

@HSBC_UK #hsbcbusinessbanking had FRAUDULENT activity on my account. Been SITTING ON HOLD for over half an hour after being passed through 4 people. Can't get to speak to anyone to put a hold on my account or stop payments. "HSBC committed to dealing with fraud" LAUGHABLE. #fraud

[Bonnie Newman @screenb303]

@TfL another day of delays on the #districtline. Another day where #tfl have lied about the status of the line - “Good Service” apparently when there’s obviously severe delays. Why is it so hard to provide any good service?? #stoplying #sortitout

[Bonnie Newman @screenb303]

@sainsburys well won’t be using #sainsburysputney to pick up any @Argos_Online orders. Not set up or prepared to help customers with what should be a simple click and collect. Service in this branch terrible at the best of times #badcustomerexperience

[Bonnie Newman @screenb303]

@TfL I’ll ask AGAIN how can I claim back my journey for your appalling service yesterday on the #wimbledonbranch of the #districtline. The website is still down for maintenance #badservice #noconsequences