Soph

[Soph @scriptmerchant]

@EDI_Airport can you please help @easyJet do their job and return our bags to us. We’ve been here for ages. Longer than we were in flight!!!

[Soph @scriptmerchant]

.@easyJet please sort your baggage handlers out at EDI airport. We’ve been waiting nearly 2 hours. Aviation Services are beyond unhelpful. You have a luggage hall filled with about 800 people waiting for luggage. @EDI_Airport can you help please?

[Soph @scriptmerchant]

#leedsbeckettgrads

[Soph @scriptmerchant]

I've called on the newly elected UK Government to step up to its legal and moral obligation to #StopSendingArms to Israel. This is crucial to help secure a permanent and lasting ceasefire. Please take action too. https://t.co/SuWzx2bjMm

[Soph @scriptmerchant]

@LNER She the lady serving first at the moment. Slamming the trolley and showing her temper. Not really okay. Is there a train manager on board?

[Soph @scriptmerchant]

@LNER hi we’re on the 1500 London to Edinburgh service and just had a crew change in Newcastle. Gone from the loveliest to the WORST. Who to complain to please?

[Soph @scriptmerchant]

.@skylightframe still no sign of the gift for my mum despite all the promises that it would arrive. Don’t order as a gift- they will not deliver!

[Soph @scriptmerchant]

@thameswater 5.3 miles away. 22 mins in the car, if you have one. Why isn’t the water being delivered to the affected area?

[Soph @scriptmerchant]

@thameswater we have very low water pressure in Teddington TW11. Is there a known problem at the moment?

[Soph @scriptmerchant]

@Missjenilm @thameswater @thameswater no update since 2.30pm.

[Soph @scriptmerchant]

@thameswater @thameswater no update since 2.30pm. Not good enough. We need water or for Thames water to start providing an alternative

[Soph @scriptmerchant]

@thameswater @thameswater okay so we haven’t been getting updates on the correct issue. That just tells me that there is a blanket response. If you are not going to provide help, can you request that the website shows an update on TW11 please. And as soon as possible. Thank you.

[Soph @scriptmerchant]

@Abbie7450913359 @thameswater @thameswater also, on your website ‘update, you’ve taken half the postcodes who are still very much without water off the ‘affected areas’. I’m in TW11, so right now you aren’t even acknowledging that there’s a problem here.

[Soph @scriptmerchant]

@Abbie7450913359 @thameswater Things happen. But it’s the bad attend lack of information that is annoying.

[Soph @scriptmerchant]

@thameswater @thameswater TEDIOUS. I’m not sure why you even have this feed if that the attitude you’re going to take when asked for updates. Genuinely, what is your purpose??

[Soph @scriptmerchant]

@thameswater @thameswater Okay, are we talking hours/days? A reminder that we’re talking about water not just a ‘nice to have’. Again, there are hundreds of families with elderly, babies, children etc and it sounds like you have no plan. We’re heading to Saturday evening with no plan.

[Soph @scriptmerchant]

@thameswater @thameswater How long to they think they will be??? There are hundreds of households without water and need a bit more of an explanation.

[Soph @scriptmerchant]

@thameswater can we have an update please?

[Soph @scriptmerchant]

Any updates on this please???