Kev Hall

just doing IT stuff for pay and fun..

[Kev Hall @selbanev]

@MoneySavingExp Currently trying to get hold of the Financial Ombudsman Service.. very similar message. Now I have a direct contact, it just dropped after 90 seconds of rining to the phone number in their email, and I am supposed to reply to them by Friday to a letter I haven't yet received

[Kev Hall @selbanev]

@16Sunsets Still waiting here.. looks like a great pack though

[Michael Spicer @MrMichaelSpicer]

"please hold"

[Kev Hall @selbanev]

@Dr_OB1 @SilverstoneUK yep, same problem here. I cant even get to the start of the queue

[Kev Hall @selbanev]

@fitbit I've deleted my premium subscription due to the #ionicrecall farce. It has just increased stress, and @FitbitSupport doesnt help, just bans and deletes posts on the forum. @Garmin was more expensive up front, but after 6 months is cheaper as no fee

[Kev Hall @selbanev]

@ShaunStent @fitbit @FitbitSupport If you can get members on there to message me, i can pass the details on here, it wont be a problem but it is a total site ban. Still, more info for the court claim as I really doubt I'll get a reply in 14 days

[Kev Hall @selbanev]

@ShaunStent @fitbit @FitbitSupport The moderators have gone one further now @shaunstent I have a 6 day ban for posting that I started the court process. And then passed on the info at another user request. @fitbitsupport really are censoring us @BBCWatchdog

[Kev Hall @selbanev]

@ShaunStent @fitbit @FitbitSupport @Google Done. I've even given @FitbitUK fair warning in a reply to the original post.

[Kev Hall @selbanev]

@fitbit @fitbitsupport @google what is going on with the Ionic recall. Told in March to wait 3-6 weeks. Now in August, and a massive thread on the community. You're losing loyalty by the bucket loads, and helping increase stress (as you ask what causes stress on your account)

[Kev Hall @selbanev]

@fitbit @FitbitSupport @Google @fitbituk @fitbitsupport I have just posted my "letter before court claim" to your address on Companies House. You'll have 14 days to reply. Full details are enclosed and please tell your forum moderators NOT to delete the posts #ionicrecall

[Kev Hall @selbanev]

@FitbitSupport @fitbitUK @FitbitSupport no Fitbit emails ever go to junk/spam due to my settings, so unless the email is coming from somewhere else then it wont be there. So, have you again not given out information on the refund that we need?

[Kev Hall @selbanev]

@ShaunStent @fitbit @FitbitSupport that matches my experience perfectly @ShaunStent As soon as I have got too vocal I get the post deleted. No practical advice or payment as promised, just censorship

[Kev Hall @selbanev]

@FitbitSupport Still no effort from your subcontractors on this #ionicrecall farce @FitbitSupport @FitbitUK how long do you want us to wait for our money, and will you start to pay damages for stress?

[Kev Hall @selbanev]

@TheTavMelksham I always think about doing this before I come in and then I read the full menu.. 🤣 Kev

[Kev Hall @selbanev]

@Katrina4281 @FitbitSupport @fitbituk @google @bbcwatchdog so your moderators on your support channel are deleting my posts again about discussing tweeting. So, publicly again, WHERE IS MY MONEY? please reply and chase you own subcontractor

[Kev Hall @selbanev]

@FitbitSupport @fitbit Still no more info @fitbit @FitbitUK @Google @FitbitSupport ? Why do you expect your customers to chase your subcontractors? My contract was with you? Maybe @BBCWatchdog should have a look at this

[Kev Hall @selbanev]

@FitbitSupport @fitbitsupport @fitbit I've been doing that for weeks. Your third party refund company don't help either so please escalate internally to get this sorted. Check out your community forum if you want to see how bad it is, not to mention your moderators deleting messages!!

[Kev Hall @selbanev]

@HonourableTom @lauraannesimons @WyvernTheatre Good start to the evening!

[Kev Hall @selbanev]

@F1Racing_mag Team.. always been @McLarenF1 since my dad got me into F1