sentry

trying to get my Roblox account back after 3 months of no support. username: S3NTRYGUN.

[sentry @sentrygone]

Dear @DavidBaszucki,

Players are losing accounts filled with years of memories, hard-earned items, and friendships—often without knowing why. Appeals go unanswered/automatically declined, evidence is withheld/contradictory, and support feels nonexistent.

All we're asking for is fairness, not favors.

Thank you.

[sentry @sentrygone]

Dear @DavidBaszucki,

Players are losing accounts filled with years of memories, hard-earned items, and friendships—often without knowing why. Appeals go unanswered/automatically declined, evidence is withheld/contradictory, and support feels nonexistent.

All we're asking for is fairness, not favors.

Thank you.

[sentry @sentrygone]

@SealyRBX Www

[sentry @sentrygone]

Roblox is facing an AI moderation and support crisis. Yet, for months, they have not done anything to remedy it.

When will @Roblox finally step up?
#robloxbanwave #banwave #falseban

[sentry @sentrygone]

@TonySt1ck 2015-2018

[Aero @AeroAsteri]

Got banned off of ROBLOX as part of this AI false ban wave. I'm one of the creators of #combatinitiation, a game that has had millions of plays and a big part of the retro community. No one is safe from this ban wave.
Please spread awareness!
@Windforce_Int @KreekCraft

[The Roblox Show @show_roblox]

Roblox has NOT been transparent with the countless amount of false bans happening on the platform. Users have been getting banned for no reason, losing years of memories, money spent or in some cases work as well.

The numbers are not getting better either. People are still getting falsely banned and yet Roblox continue to defend their poor AI systems...

[4Lulz | Roblox News @4Lulzy]

Roblox can terminate you for uploading your own items.

This is due to the new "similar item" flag, which has been falsely labeling items as stolen, even when the mesh and texture belong to the original creator.

User "Amytonic" had their appeals instantly denied despite clearly creating the item themselves, the mesh itself being made an entire year earlier.

Creators are asking for a proper appeals process & asset sharing capabilities to avoid this happening to partnered stores.

[sentry @sentrygone]

David please, do something about the support/moderation system. There’s no possible way you’re not seeing the tens of thousands of people across social media platforms complaining about false bans and how they can’t get any support from a human.

Fix this for us and I promise there will be so much less frustration towards you and Roblox as a whole from the community.

Thank you.

[sentry @sentrygone]

@Bloxy_News @DavidBaszucki Thanks for somewhat mentioning the false ban concerns, however the issue has only been getting worse 😔

[sentry @sentrygone]

David: our policies are pretty transparent right now
Meanwhile, ban evidence is hidden behind multiple barriers so most people can’t access what they said “wrong.”
#roblox #robloxbanwave @Roblox

[sentry @sentrygone]

@adrcruise All I’d have to show in arbitration is that the evidence they have against me does not indeed constitute child endangerment. If I can prove this, then the arbitrator will undoubtedly side with me. I’m not arguing their terms, I’m arguing the basis for my ban.

[sentry @sentrygone]

My MIDR was recieved by Roblox on September 18th. In 9 days it’ll have been 60 days since received, meaning they’ll (hopefully) give a response around that time frame. If they ignore or deny it, I’m left with no other choice but proceeding with arbitration.

All of this to get an appeal response from support btw, imagine how many younger kids aren’t aware of these methods or don’t have them available. Shame on @Roblox
Username: S3ntrygun
#falseban #robloxbanwave

[slub @slubfish]

#combatinitiation please spread awareness about this, roblox need to do something about their moderation

[sentry @sentrygone]

@soysaucesoya @JustLuca @Roblox And this is just one out of the many many things people are experiencing right now, you really aren’t in our shoes to be able to understand the frustration we’re going through.

[sentry @sentrygone]

I see that you work at Roblox, so you’re obviously going to take their side, but let just this one piece of evidence sway you a bit. It’s been almost 90 days since I sent my appeal and I still have yet to receive a response. Roblox support tells me to appeal via the violations page anytime I ask, what kind of support is that.
I don’t even know what I said because it’s hidden and my jurisdiction doesn’t allow me to receive my ROA.

[sentry @sentrygone]

I had a dream last night that I was unbanned on Roblox

[dwarzy @squigOoo]

https://t.co/6BwoxCe0Bj
please share this and show support especially if you're CS banned we need to spread awareness to show that roblox is up to no good. #ROBLOX #robloxbanwave #RobloxBan #enforcementban

[sentry @sentrygone]

@ActuallyGiggle 😭 😭 @roblox lock in g

[sentry @sentrygone]

Am I talking to a wall? They aren't visible in any ROA which I've seen so far. Hundreds of ROAs I've seen and nobody has ever been given their voice chat logs. This isn't something they provide there. There is little transparency in the first place if roblox is hiding evidence behind barriers like this.

[sentry @sentrygone]

For anyone who thinks that Roblox’s AI moderation isn’t flawed, look below 👇

In the email I was sent by Roblox support, they entail that it was a “voice chat conversation” which caused me to be banned.

Now, look at my actual ban notice, do you notice how they provide three specific CHAT evidence IDs for my ban? Is this not contradictory?

And if you’re thinking that chat evidence ID could mean voice chat as well, Roblox does not document voice chat logs (if they did, you’d be able to view them on your ROA).
User: S3ntrygun
#robloxban @Roblox @RoUtilityNews