ServiceGuru

The ServiceGuru kiosk allows customers to rate/review employees based on their customer service performance. Follow for all things customer service! #custserv

[Brion Crum @brioncrum]

@phxbizjournal A great reason more businesses should take control of their online presence and check out @servicerules

[ServiceGuru @servicerules]

If you’re competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering. – Jeff Bezos #custserv

[ServiceGuru @servicerules]

Get closer than ever to your customers. So close, in fact, that you tell them what they need well before they realize it themselves. – Steve Jobs

[ServiceGuru @servicerules]

Goodwill is the only asset that competition cannot undersell or destroy. - Marshall Field

Great customer service builds goodwill. Measure what matters: https://t.co/EzAWX8zvR2

[ServiceGuru @servicerules]

Recognition is the #1 factor in job satisfaction across all verticals. Make sure you're recognizing your employees when they provide great customer service! #custserv

[ServiceGuru @servicerules]

“Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.” - Zig Ziglar #custserv

[ServiceGuru @servicerules]

This is absolutely right. Technology is key to decreasing the friction to help customers accomplish something on their own. We're helping businesses collect more feedback with a kiosk because sometimes customers don't want to complain or praise in person.

[Tony Johnson - CX Consultant + Trainer + Speaker @The_TonyJohnson]

Spending the day at Disney yesterday reminded me that great tech enables self service while ensuring personal assistance when needed.
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#CustomerService #CustServ #CustExp #HR #Leadership #Business #Motivation #Inspiration #quotes #Success #CustomerExperience #CX #monday #tech

[ServiceGuru @servicerules]

A complaint is a gift.

[WeAreTabono @WeAreTabono]

If you're starting out in business, you might be worried about what will happen if a customer complains. This is a great read. #customers #custserv https://t.co/O4JQT3L2tD

[ServiceGuru @servicerules]

"True loyalty doesn’t come because of an app. It doesn’t come because you have a punch card where after ten punches you get a free sandwich. It is about the relationship. Take away those ‘perks’ and would the customer still be loyal?” - @Hyken #custserv

[ServiceGuru @servicerules]

Congratulations to Someburros and Pita Jungle on their continued growth!

Both of these customer service focused restaurants use ServiceGuru. Is that the reason for their growth? Hhhmm. 😉

https://t.co/hbpPrvFUJI #restaurantnews #custserv
@Someburros @pitajungle

[SoftwareSuggest @SoftwareSuggest]

Level up your customer support with these 10 best customer support software: https://t.co/6ey6u6l1M6

@freshdesk | @essentials | @LiveAgent | @freshserviceapp | @servicerules | @Zendesk

[ServiceGuru @servicerules]

Effort and attitude make all the difference when the inevitable customer service mistake happens.

[Ernan Roman @ernanroman]

Get to Know Your Customers: 3 Ways to Do It Right @Shakemktg https://t.co/zdozULPNyS #Custserv #Custexp #CX

[ServiceGuru @servicerules]

Restaurant managers, improve your customer service with actionable feedback from your guests delivered to you and your servers automatically every week!
#customerservice #restaurants #tech
https://t.co/3kYE925HZh

[ServiceGuru @servicerules]

Key takeaways from our Customer Service for Medical Practices Lunch and Learn
#customerservice #themoreyouknow
https://t.co/9TzxKgOuGU

[ServiceGuru @servicerules]

See how fast and easy it is for your customers or patients to review your service with a ServiceGuru kiosk!
Here's a quick video of a healthcare review flow. #customerservice #saas
https://t.co/uQOzPEk4dg

[ServiceGuru @servicerules]

3 Steps to Crushing it with Customer Service Online.
#customerservice #howto
https://t.co/aED5wKtoLf

[ServiceGuru @servicerules]

Data is changing how guests interact with restaurants. If you own or manage a restaurant, embrace it. Encourage your customers to post more reviews and photos to ensure your restaurant is accurately represented. #custserv #googleio

https://t.co/kEPvONBXKj

[ServiceGuru @servicerules]

Thank you @LocalBizPartner of @Yelp, Varesh Chaurasia of @4CMedicalGroup, and Ryan Stam of @Zocdoc for participating in our panel discussion on how to improve customer service and online reviews at medical practices!

The customer service lunch and learn was a great success!