Zocdoc

Search, read reviews, and instantly book a doctor that’s right for you. #zocdoc

[Zocdoc @Zocdoc]

@RiRi_Chats Hi RiRi,
We’re sorry to hear of this experience. While providers are responsible for the insurances listed on their profiles, we’d like to follow up with this office so we can correct any inaccuracies and help get you the care you need. Please give us a call at (855) 962‑3621.

[Zocdoc @Zocdoc]

@macmixing Hi Dom,
We’re truly sorry to hear about your experience – you deserve respectful, professional care. We’d like to learn more about what happened so we can follow up with this office and help you find the care you need. Please contact us at (855) 962‑3621 or [email protected].

[Zocdoc @Zocdoc]

@msingh13809 Hi there! Thank you for your feedback. We’re sorry to hear about any difficulty you experienced using our platform. We’d like to learn more about what happened and help you get the care you deserve. Please give us a call at [phone]. We’re here to assist you.

[Zocdoc @Zocdoc]

@santana76cm Hi there! Thank you for your feedback. We're sorry about your experience with our customer service. We’d like to learn more about what happened and help you get the care you deserve. Please give us a call at [phone] at your convenience. Our team is here to assist you.

[Zocdoc @Zocdoc]

@Osmosis_Groans Hi there! Thank you for your feedback. We’re sorry to hear about any difficulty you experienced using our platform. We’d like to learn more about what happened and help you get the care you deserve. Please give us a call at [phone]. We’re here to assist you.

[Zocdoc @Zocdoc]

@lizzz_martucci Hi Liz! We’re very sorry you missed your telehealth visit. We’d love to hear more about what happened, follow up with the office, and make sure you get the care you deserve. Please give us a call at [phone] so we can assist you.

[Zocdoc @Zocdoc]

@nmcfootankle 👏

[Zocdoc @Zocdoc]

@dr99878 Hi! We’re sorry to hear that you had difficulty canceling your appointment. At Zocdoc, we aim to make booking and managing appointments as seamless as possible, and we apologize that this wasn’t the case for you. If you still need assistance, please call us at [phone].

[Zocdoc @Zocdoc]

@SlugShaman Thanks for your feedback. Zocdoc is a paid marketing platform, and our pricing is based on a third-party valuation study. This study factored in market rates for similar services. Please call us at [phone] if you'd like to discuss this further.

[Zocdoc @Zocdoc]

@dakdevs Hi there! Thanks for the feedback. This is certainly not how we want our platform to work. When you have a moment, please give our team a call at [phone] so we can troubleshoot further.

[Zocdoc @Zocdoc]

@heroasinheroine Hi! We're sorry for any inconvenience caused by our locking policy. This policy is designed to address excessive cancellations and no-shows to prevent misuse of our platform. If you have any further questions, please feel free to contact us at 855-962-3621. Thank you!

[Zocdoc @Zocdoc]

@JudithJ23937849 Hi Judith! We created Zocdoc to be the beginning of a better healthcare experience & we're sorry this was not your experience. Please give us a call at [phone] so that we may assist with helping you find the care you need.

[Zocdoc @Zocdoc]

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[Zocdoc @Zocdoc]

@MattAboutIt Hi Matt, we're sorry to hear about the trouble you experienced with inaccurate availability. Providers have control of the availability that they display, so we would like to follow up with the office so this doesn't happen again. Please give us a call at [phone].

[Zocdoc @Zocdoc]

@smlyc Hi. Zocdoc's closed-loop system only allows reviews from patients who booked via Zocdoc & attended their appointment. We aim to be a useful, representative & reliable resource which means we post both positive & negative reviews. Please give us a call at [phone] for help!

[Zocdoc @Zocdoc]

@RealScottNelson Hi! We apologize for your bad experience. Providers manage the information on their profiles & are expected to keep it up to date. Also, Zocdoc requires patient reviews post successful appointments. Give us a call at [phone] so we may follow up with this practice.

[Zocdoc @Zocdoc]

@LaurenLaCapra Hi Lauren, we apologize for the inconvenience of being blocked from Zocdoc. We want to ensure you can access your account to receive the care you need. Please contact us at [phone], and we will assist you in regaining access to your account.

[Zocdoc @Zocdoc]

@avaeats Hi there! We're sorry to hear we do not have any in-network providers. Our providers listed choose to be on our platform so all providers near you may not be on our website. We'd be happy to search to make sure the search feature is working. Please call us at [phone].

[Zocdoc @Zocdoc]

@cryptodavidw @__tux I'm so sorry for any confusion. This is not how Zocdoc is intended to work. There is a pop-up alert when you are booking with a resource, the patient must agree to this before scheduling. If you did not receive this pop-up, please call us so we can investigate! 855-962-3621

[Zocdoc @Zocdoc]

@cryptodavidw @__tux Hi! Zocdoc providers may have a nurse practitioner working under them if they cannot accept new patients at the time you select. Patients are informed of this when they book. We'd love to help you find care with a Dr, please call 855-962-3621 and we'll help you with your search!

[Zocdoc @Zocdoc]

@SamNikkha I'm sorry that you and your staff had to go through this unpleasant experience. We take these matters seriously and expect patients to abide by our Community Standards. For any further questions or concerns, please contact our Trust & Safety team. They will address your concerns.