@Ed_Miliband How do the enormous profits of the energy companies fit into this ed? How can you justify rising prices for an essential service when it only means rising profits for energy company shareholders?
@UberEats I was sent the wrong order, set up a refund, but the refund didn’t include the tip. Why do I still have to pay that? Shouldn’t Uber or the restaurant cover it, seeing as I never got my food? I’ve just paid for absolutely nothing.
@MyFonts hi, I've tried a couple of times to sign up for your newsletter, to get the 10% discount code, but received nothing each time (nothing in junk either). Any idea what I can do? Thanks!
@HughesDirect your website seems to have got its maths wrong, by £25. Not quite sure what to do about this. Will you refund the error if I go ahead with the purchase?
So @SouthernWater have almost doubled my bill compared to last year, & I have no choice but to pay it. The logic of privatisation, such as it is, requires a competitive market to function. Without competition there is only monopoly & abuse, which is what Southern Water are doing.
@SouthernWater hello, I need to contact you about my bill. Can't seem to find contact details on your website. Please let me know an email address to write to. My bill has nearly doubled, presumably an error. Thanks.
@UPS hello, I have a bunch of failed PayPal payments to UPS that didn't go through but are still pending. I can't cancel them my end. I need you to cancel them at your end. Please provide a contact email.
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@AdobeCare hello, can’t seem to find how to get rid of these very annoying ‘AI summary’ things in Reader for iPad. They’re taking up valuable screen space and making the app much harder to use. How do I get rid of them permanently? Thanks.
@FedExHelpEU hello, just got a notification that delivery wasn't possible, but I was in and waiting. Why didn't they deliver? And can they come back? I don't want to wait until tomorrow for delivery when it isn't my fault. Thanks.
@SpotifyCares But does that change the settings for the Connect device, or for my phone? I need to change the settings for playback on the Connect device
@SpotifyCares hi, I’m using Spotify Connect on a streamer and on WiFi speakers - how do I change the playback settings for these devices? They don’t have any menus, and the settings are greyed out when I open Spotify on another device.