shabdude

[shabdude @shabdude]

@MWEBTweets , not sure wht is happening with your service these days. Have not had Fibre Internet for 2 days now, and cannot get through telephonic support. Online chat support had not responded since 09:13 this morning.?

[shabdude @shabdude]

@MWEBTweets cannot access my mail, and cannot get through on any of your help channels. Waited on the phone over an hour only to be cutoff? @ICASA_org

[shabdude @shabdude]

@StandardBankZA Your team has now resolved this by reversing my business banking profile, back to use the old online banking portal.

[shabdude @shabdude]

@StandardBankZA once again changes are made with no prior communication. Now i cannot access my business banking cause you have to verify my id, online verification failed and must now go into a branch to do this. You already have this when i opened my account.☹️🤨🙁

[shabdude @shabdude]

@StandardBankZA I have already shared this information with my business banker. Error “we could not verify your ID, online verfication failed”

[shabdude @shabdude]

@Sterretjiedupr @StandardBankZA Day 3, with no access to my online for business accounts? @mybroadband

[Janine du Preez @Sterretjiedupr]

@shabdude @StandardBankZA The new ob4b is a huge disaster. Poor testing, poor rollout. A huge inconvenience trying to get anything done

[Janine du Preez @Sterretjiedupr]

@StandardBankZA @shabdude I dont blame any personnel at StdB. My bankers are amazing, kind, effective people. People on the phone are kind and helpful and well trained. I blame the top management of the bank for putting other agendas before their clients and personnel. Its really a shame

[Janine du Preez @Sterretjiedupr]

@StandardBankZA @shabdude You should not have forced small business off IB and onto a poorly tested OB4B. That would have been a great start. The flaws in IB could have been addressed in IB. Now Ive already spent hours waiting and holding on a phoneline that is overworked because of all of the above.

[shabdude @shabdude]

You supposed to make things convinient not worse. 😒😟

[shabdude @shabdude]

@StandardBankZA So better communication should be done, advising clients should u not update your user name, u will no longer have access to your internet banking. Right now it appears as its an option and not mandatory😳😐

[shabdude @shabdude]

@StandardBankZA what is happening with your internet banking platform, cannot login keeps on telling me service not available, cannot get through to your telephone helpdesk either?

[shabdude @shabdude]

@StandardBankZA cellphone banking down?

[shabdude @shabdude]

@TelkomBusZA @TelkomZA and their partner, Trudon, directory listings, is at it again, billing for directory services, never requested or contracted for. Now the painful process of requesting a refund. @wendyknowler

[shabdude @shabdude]

@vumatel @MWEBTweets , no fibre internet over 24hours in Emmarentia, with no communication, what is the issue? When will it be fixed? What rebates are you giving customers for no service?

[shabdude @shabdude]

@MTNza terrible service, ordered a new contract and impossible to get package delivered via @DSV_global @MTNzaService

[shabdude @shabdude]

@NJonkerDAWard88 @DadaMorero this is unacceptable, when will @CityPowerJhb restore electricity? @CityofJoburgZA

[shabdude @shabdude]

@CityPowerJhb Have tried calling since yesterday, holding on for over 20mins and no one answers?

[shabdude @shabdude]

@CityPowerJhb now over 24hrs without electricity, call logged, allocated, but no City Power, ticket CPWEB4446321 , what is your ETA on this?

[shabdude @shabdude]

@StandardBankZA Made no difference, used my internet banking option and that worked.

[shabdude @shabdude]

@StandardBankZA have not been able to do instant money transaction whole weekend, keep getting technical error issue?