Shane O'Regan

[Shane O'Regan @shaneoregan]

@AmazonHelp Prime next day works for nearby addresses but not for my new build, where orders default to Royal Mail and take days longer. I’ve been transferred between 7+ agents, repeated myself multiple times, and still have no resolution. Please get someone to take ownership.

[Shane O'Regan @shaneoregan]

@AmazonUK Prime next day works for nearby addresses but not for my new build, where orders default to Royal Mail and take days longer. I’ve been transferred between 7+ agents, repeated myself multiple times, and still have no resolution. Please get someone to take ownership.

[Shane O'Regan @shaneoregan]

@claudeai I’ve been trying to contact your support for a few days to complain that Claude effectively caused me to go over my usage cos it couldn’t do the basics and had to reoutput up to 10 times simple instructions and had to pay to continue my work. Please can someone get back

[Shane O'Regan @shaneoregan]

I'm on Instagram as @kilowattwanderer. Install the app to follow my photos and videos. https://t.co/3L5kFePw0g

[Shane O'Regan @shaneoregan]

@DefiantLs @elonmusk 😝

[Shane O'Regan @shaneoregan]

@AbuTam @MandSBank Still awaiting this email too.. DM to say I “should” be today… then chased them on phone and initially said immediately, after I saying I’ve got you on record she changed it to “within 48 hours”

[Shane O'Regan @shaneoregan]

@MandSBank shambles, absolute shambles. I had to ring up to chase this loan paperwork again! Told initially it would be done immediately, then at the end of the call after I said I’ve got you on record saying immediately it changed to within 48 hours! Great APR, terrible service

[Shane O'Regan @shaneoregan]

@AbuTam @MandSBank Terrible service from @MandSBank still waiting for an email 1 week from when it was promised

[Shane O'Regan @shaneoregan]

@MandSBank still waiting for paperwork… I’ve been told it would be by Monday which is today!? What is going on? Can someone actually help me or not?

@TheFCA they are grossly breaching your guidelines and if I hadn’t intervened or look for any clarification I’d still not know!

[Shane O'Regan @shaneoregan]

@MandSBank Still no email for paperwork. Please follow up today

[Shane O'Regan @shaneoregan]

@MandSBank @TheFCA Not had any response at all despite me providing them with everything they asked for before 8am this morning.

[Shane O'Regan @shaneoregan]

@MandSBank @TheFCA this is a shambles

[Shane O'Regan @shaneoregan]

@MandSBank @TheFCA @MandSBank when are you going to contact me??? Been waiting since 8am this morning!!!

[Shane O'Regan @shaneoregan]

@MandSBank Hello? Are you going to help?

[Shane O'Regan @shaneoregan]

@MandSBank @MandSBank when should I expect this to be contacted and resolved?

[Shane O'Regan @shaneoregan]

@MandSBank I’ve DMd and I’d like to stress that the response I’ve been given—essentially to ‘wait’—is no longer acceptable. This situation requires an immediate resolution. The time for delays has passed; action must be taken now to ensure rapid progress. Please prioritise this

[Shane O'Regan @shaneoregan]

@marksandspencer @TheFCA @BBCNews @BBCNWT @itvnews @SkyNews @Channel4News @MailOnline @Daily_Express @Independent @TheSun @guardian @FinancialTimes @MandSBank No response from them at all

[Shane O'Regan @shaneoregan]

@MandSBank Under FCA DISP 1.3.2, firms must handle complaints competently, diligently, and impartially. Delays and lack of communication on my loan are unacceptable—time to step up and follow the rules! #FCA #DISP #ConsumerProtection

[Shane O'Regan @shaneoregan]

@MandSBank Under FCA rules, firms must treat customers fairly (Principle 6) and communicate clearly (Principle 7). My loan process has been delayed with no updates, breaching these principles. Time to follow the rules! #FCA #ConsumerRights #FinancialFairness”

[Shane O'Regan @shaneoregan]

@marksandspencer @marksandspencer Under FCA DISP 1.3.2, firms must handle complaints competently, diligently, and impartially. Delays and lack of communication on my loan are unacceptable—time to step up and follow the rules! #FCA #DISP #ConsumerProtection

[Shane O'Regan @shaneoregan]

@marksandspencer Under FCA rules, firms must treat customers fairly (Principle 6) and communicate clearly (Principle 7). My loan process has been delayed with no updates, breaching these principles. Time to follow the rules! #FCA #ConsumerRights #FinancialFairness