@SF_England wasted hours trying to recover my password until I realised my memorable street has to be written as one word. Staff on phone no help. Dreadful user experience.
@SAS where can I receive an answer regarding whether or not I need a negative covid test after testing positive, before stepping on a SAS flight. Going round in circles
@BarclaysUKHelp I’ve moved overseas and sent all the information you asked for to authenticate my address and now you’re saying I have to call into a branch to finalise the change of address. I can’t do that 🙄
@GOVUK So who can help with travel package testing kits if you can’t? The company we bought from is linked via your website and they don’t respond to immediate issues.
@StokesSauces thought I’d struck gold when I read your jar of Real Mayonnaise is “made with extra virgin olive oil” only to discover that’s not entirely true, is it? I feel very misled and disappointed. Why hide the 75% rapeseed oil?
@johnlewishelp Thanks for getting back to me. I really don’t mind doing a little extra as I realise it must be incredibly difficult to provide the same high standards that keep me coming back to JL. It’s the being told to behave myself I take offence at. I am already very respectful, thank you!
@JohnLewisRetail I take umbrage whilst waiting on you to answer my call at being told to be respectful to your partners, from your automated service. Then when I do speak to someone, it takes three attempts to have my problem solved - I have to do all the chasing.
@postnorddk not happy with my delivery service - or lack of service! A very heavy parcel has been sent to a pick up point but nobody came to my door with delivery first.