@qatarairways@qrsupport extremely disappointed and disheartened with how Qatar has handled my wife’s ✈️ cancellation and refund request. Been over 17 days and no resolution yet, no contact from airlines or support, despite it being the airlines’ fault.
@qrsupport@qatarairways Its been two days of @qatarairways and @qrsupport doing the same things that their agents do. Ask the same questions but provide no solution or help. IT HAS BEEN 20 days now!!!
We pay for a full-price ticket, follow the itinerary curated by @qatarairways and somehow still miss the connecting flight, and they show no consideration to accomodate the customer’s needs. All this mess and still the customer loses the money.
Not the first time that I have experienced this kind of service from @qatarairways. Always over-promising and under-delivering. They say “they are working with their partners” and cannot do anything. HOW IS IT THE CUSTOMER’S FAULT?
@qrsupport@qatarairways
No. Of Times Contacted Customer Service: 6 (Includes Ghosted Twitter Support)
Days since Cancellation: 52
This is the support you receive from an Airline who are a key part of the #FIFAWorldCup2022#qatarairways
@qatarairways is really taking advantage of its passengers. The booking terms clearly mention that I am eligible for a 100% refund with no fees if canceled within 24 hours but I was deducted $300 as “fees” and the wait for my refund continues for 38 days. #QatarAirways