@SimonCalder@poultonbrown@LNER What I find more annoying is, I have a family and friend rail card, joint holder with my husband, but he can’t access it to travel with my son alone ! As it only connects to one email address - ludicrous!! How’s he’s going to show it to the ticket collector on the train ??
@thetrainline my husband and I have a family railcard. He booked tickets with my son at the weekend as part of the family railcard. But they wouldn’t accept the picture of the two of us named on the railcard. How does he get access to the railcard on his Trainline account ? Thxs
@CoerverEW Thanks I have emailed them, but the response time is 24/48 hours. I need to my issues sorted by tomorrow to reach the deadline for ordering a kit (they only sent me an email last night to order !!). Any phone number I can ring ? Thx
@CoerverEW Hi, how can I access online chat with someone regarding delivery of a clinic kit ? Deadline for ordering is tomorrow and so far the size I need is not in stock (I’ve been checking daily as request) Thanks
@DavidNautilus1 I do believe parents are being penalised for taking kids out for a term time holiday, especially if they have a high attendance rate . Many kids have very poor attendance (down in the 70/80% mark) and they are not penalised. Appreciate this could illness related.
@thetrainline@MartinSLewis How do I go about getting a refund - as this just ridiculous ! I’ll look to purchase through railcard direct so my husband can you it .
@thetrainline I have just purchased a friends and family railcard for our family. I have named my husband as a 2nd card holder - how can he download this on his phone to use for kids days out without me ? Thanks
@WeetabixL please help, our local team is giving us a deadline of today to sign for next season (or we are out !) whilst other local clubs are not. Is the deadline really for signing today ? Thanks in advance for your help.
@thetrainline@MartinSLewis So why offer a second card holder then ! That’s just ridiculous,as the second card holder cannot take advantage of booking discount train tickets as they won’t be able to show the rail card to the inspector - please tell me there is a way around this ??
@MartinSLewis I think they should only support maybe 50% of the childcare costs and give more money to schools in general. As parent myself I would be more than happy with this as compromise. I knew there would be costs associated in having kids when I made the decision to have them.
@FreemanKim7@MartinSLewis I think they should only support 50% of the cost and give more money schools in general. As parent myself I would be more than happy with this as compromise…. I knew there would be a costs associated in having kids when I made the decision to have them.
@IcelandBus Hi, I’m in Iceland now and due to go on a trip tomorrow. When will I be advised if it’s cancelled… I really hope it’s not as this is my last opportunity to see these beautiful landmarks . Thanks