Shrd Holani

learner | 1 Step a day | building @convobrains

[Shrd Holani @shrd_05]

For context: we processed these calls across D2C health, agritech, and insurance verticals in India. The patterns held across all three. Almost consistent.

[Shrd Holani @shrd_05]

@AlfieJCarter Skills

[Shrd Holani @shrd_05]

For context: we processed these calls across D2C health, agritech, and insurance verticals in India. The patterns held across all three. Almost consistent.

[Shrd Holani @shrd_05]

I analyzed 100,000 customer calls across D2C, insurance, and agritech. 73% of churn signals appear 2–4 weeks before the customer leaves. Nobody's capturing them. Here's what they all have in common ⬇️

[Shrd Holani @shrd_05]

The WHY behind customer behavior is always in the call. We're building the infrastructure to make it queryable. Which of these 3 patterns shows up most in your business? (RT the first tweet if this was useful)

[Shrd Holani @shrd_05]

The problem isn't that brands don't care. It's that these signals only exist in audio. Your CRM stores categories. Your analytics tracks clicks. Neither can hear a customer's hesitation, frustration, or the exact moment they started shopping elsewhere.

[Shrd Holani @shrd_05]

@svpino Building something similar for India market at https://t.co/BpXhkTf0lV . Great read

[Shrd Holani @shrd_05]

@tylershinkai @ycombinator @aadit_palicha @garrytan @convobrains Great to hear about that. Would love to know more about this

[Shrd Holani @shrd_05]

YC Startup School India 🇮🇳 was ELECTRIC ⚡Rooms full. Ideas sharper. Builders all around.

Massive respect for @ycombinator for hosting the event.

@aadit_palicha @garrytan — this energy is unreal.

@convobrains

#YCStartupSchool #BuildInPublic #StartupsIndia #Founders #SaaS #AI #IndianStartups 🚀

[Nishh @Nishhffs]

@makemytrip, YOU HAVE ROBBED ME OF MY MONEY, TIME, AND TRUST!!
1/9 - On 5th April, I booked De Soul Sante Resort via @makemytrip -1 night, 2 rooms, 5 people for ₹9,691. Both MMT & Google listed a swimming pool and beach proximity. It had NEITHER. A complete catfish situation.

[Suhas @zuess05]

Every single person coding with AI right now:

> Get an idea at 11 PM.

> Build the entire app with Claude by 3 AM.

> Realize you actually have to talk to
humans to get sales.

> Panic and start a new project to avoid marketing.

Can we coin a term for whatever mental illness this is? 😭

[Shrd Holani @shrd_05]

@system_monarch Option A. Gives you enough time to experiment around and enough money to maintain your lifestyle

[Shrd Holani @shrd_05]

@talk2anuradha Jhalmudi khao aur soo jao. Top educated journalist covering how good and important is jhalmudi.

[Shrd Holani @shrd_05]

@taxpayer1978 @BJP4India Just how they want their vote bank to be. Handicapped

[Shrd Holani @shrd_05]

@taxpayer1978 @BJP4India Seems like people are too lazy to work.

[Shrd Holani @shrd_05]

@thodahansle This is the blocker

[Shrd Holani @shrd_05]

And I am, working 12 hours a day, living far from family. Paying lakhs in taxes. Commuting through same broken road, hoping one day this will get fixed from my money.

Boom: Budget is gone, better luck next year.
@BJP4India @narendramodi

[BJP @BJP4India]

All unemployed youth in Bengal will receive ₹3,000 in their bank accounts on the first of every month.

We will provide ₹21,000 to every pregnant mother for the care of her child.

The BJP government will implement 33% reservation in government jobs, and from 1 June, all women will get free bus travel.

The BJP government will increase the PM-Kisan Samman Nidhi from ₹6,000 to ₹9,000.

- Shri @AmitShah

#BanglarMoneSudhuiBJP

[Shrd Holani @shrd_05]

@talk2anuradha And here I am , working 12 hours a day. Paying lakhs in taxes. Commuting through same broken road, hoping one day this will get fixed from my money.

[Shrd Holani @shrd_05]

@prashantb444 @BJP4India Aur uss wakt mai kamata nhi tha , par ab harr paise ka hisab rakhta hu. Is this money reaching you as well ?