Sib Sankar Datta

HR Professional

[Sib Sankar Datta @sibunpur]

@TrayaHealth Please make Doctors available on Traya platform more accessible to the customers. In order to book an appointment of a doctor, we have to 1st talk to the Hair Coach 1st, who then refers us to the Medical team, who then books an appointment with a Doctor. 1/2

[Sib Sankar Datta @sibunpur]

@ZeptoNow @zeptocares when the delivery personnel delivered the products yesterday, he categorically mentioned that the Hindu newspaper is out of stock and hence he couldn’t deliver. However, he didn’t mark the product as undelivered. Can you please look into this issue? (3/3)

[Sib Sankar Datta @sibunpur]

@ZeptoNow @zeptocares As part of order# HPJOSMDEQ02202, I had ordered 1 copy of “The Hindu - 15Aug 1947, Independent India’s 1t Newspaper”yesterday. I received all 23 items of the order, except for this product However I didn’t receive any refund because of the non-delivery (1/3)

[Sib Sankar Datta @sibunpur]

@ZeptoNow @zeptocares when I raised this issue to your customer care email id, i am told again and again that they have checked with the seller and the seller had confirmed that the product has been delivered. Hence no refund is possible. (2/3)

[Sagarika Ghose @sagarikaghose]

Shocking and shameful. Why is @narendramodi ‘s name in the #EpsteinFiles? What does “Modi took advice and danced and sang in Israel for the benefit of the US president,” mean? The government must provide clarity. Will the Godi media keep silent as always?

[Sib Sankar Datta @sibunpur]

@RailMinIndia @AshwiniVaishnaw Howrah Mumbai CSMT Mail (12810) has been waiting outside Bhandup stn for the last 2 hrs. Yet on Railyatri, it’s showing as reached Dadar at 9:56 am. There are aged people on the train, who are on the train for more than 36 hrs waiting to reach home

[Sib Sankar Datta @sibunpur]

@RailMinIndia @AshwiniVaishnaw Howrah Mumbai CSMT Mail (12810) has been waiting outside Bhandup stn for the last 2 hrs. Yet on Railyatri, it’s showing as reached Dadar at 9:56 am. There are aged people on the train, who are on the train for more than 36 hrs waiting to reach home

[Sib Sankar Datta @sibunpur]

@TrayaHealth I disagree with “Our hair coaches and medical team are extensively trained by doctors to bridge the gap between you and our experts”. No one who doesn’t have a medical degree should provide official medical advice. This is generally referred as “quack” which is unethical.

[Sib Sankar Datta @sibunpur]

@TrayaHealth Please make Doctors available on Traya platform more accessible to the customers. In order to book an appointment of a doctor, we have to 1st talk to the Hair Coach 1st, who then refers us to the Medical team, who then books an appointment with a Doctor. 1/2

[Sib Sankar Datta @sibunpur]

@TrayaHealth If I have already seen a doctor, your app should allow me to book the same doctor based on available slots. Any app in the market which helps to interface with a doctor, has this feature (e.g. DocOnline). Please enable better customer sat by incorporating this feedback.

[Sib Sankar Datta @sibunpur]

@TrayaHealth I see this as sheer waste of time. Your Hair Coaches unnecessarily waste time - what can be done in 30 secs, it takes them 5 mins. Plus every time, i am consulting with a new doctor as your Hair Coaches can’t get me appointment with the same doctor. (2/2)

[Sib Sankar Datta @sibunpur]

@TrayaHealth Thank you for your response. But you have not addressed my query. Even when a doctor has asked me to book a follow-up call 7 days later, why do I have to go through your hair coaches, then through Medical teams and explain the same thing 2 times? (1/2)

[Sib Sankar Datta @sibunpur]

It would be really helpful if the platform allows us to directly book appointment and talk to the doctors directly. 3/3

[Sib Sankar Datta @sibunpur]

This entire process is very tiresome as we need to explain the same thing 3 times and waste our valuable time. Further more, neither they Hair Coach not the Medical team are doctors yet they try to provide medicinal advise - which is a very dangerous and unethical practice. 2/3

[Sib Sankar Datta @sibunpur]

@MahuaMoitra ektu deri hoye gelo na ?

[Sib Sankar Datta @sibunpur]

(3/3) in today’s world, are u expecting ur customers not to fridge for 5 days!!!
Really really bad experience while interacting with your store at @HaldiaCityCentre. I am not going to purchase any product from @RelianceDigital stores ever again!

[Sib Sankar Datta @sibunpur]

(1/3)
Pathetic services by @RelianceDigital Haldia store. 1st dey delivered a defective refrigerator. Then dey took > 24 hrs to order replacement. Now dey r claiming dey will take 48 hrs to deliver the replacement.

[Sib Sankar Datta @sibunpur]

(2/3) The CRM Manager had d audacity to ask me to change my travel plans basis the delivery date. When I asked for cancellation of the order, he told me that it will take 4-5 days to cancel an order. How inefficient are you @RelianceDigital ?

[Sib Sankar Datta @sibunpur]

@IMSUDESHNADUTTA fyi

[Sib Sankar Datta @sibunpur]

@AshwiniVaishnaw @RailMinIndia @IRCTCofficial my father and FIL, r onboard train #12504, berth 33 and 36 of B16. Washrooms r in bad shape - unclean and without water. Please look into it - being senior citizens, dey r facing lots of issues.

[Sib Sankar Datta @sibunpur]

@CRED_support Hi Cred app is not being able to read my AU credit card statements from my email Id. I have been raising this issue since last 2 months through the app and email but haven’t received any solution yet. Please look into it. Let me know how I need to share more details