Samantha Marks

[Samantha Marks @SillyStringNYC]

@JetBlue and CEO Joanna Geraghty. A loyal JetBlue customer, since launch, I found out that since 2020, each time I added my TrueBlue # to my ticket, and confirmed with agents, the points weren’t given, despite flights showing in my app! Your team refuses to help. Terrible service

[Samantha Marks @SillyStringNYC]

@JetBlue I told the crew. They didn’t offer or suggest any alternatives. Can you please provide some kind of credit or upgrade for a future flight?

[Samantha Marks @SillyStringNYC]

@JetBlue my seat is broken and missing and arm for my 6 hour flight. Please help.

[Samantha Marks @SillyStringNYC]

@KashiFoods Please please please bring back your bars!

[Samantha Marks @SillyStringNYC]

@DisneyPlusHelp @SarahTheWoodDuk Hey Disney - I don’t want to give you my age either. I’m paying for your service. Isn’t that enough? I don’t owe you my data. This policy is offensive.

[Samantha Marks @SillyStringNYC]

@AvocadoMattress Best All Natural Mattress...WORST customer care!! No way to contact other than email/chat. ZERO response/reply after repeated attempts using email/chat. Takes thousands dollars for a product but unwilling to talk to their customers. STILL DON’T HAVE MY MATTRESS!!

[Samantha Marks @SillyStringNYC]

I entered the #FridayFortyNYC for @CursedChildNYC on @TodayTix! Get tickets for performances next week at $40 ($20 per Part) #CursedChildNYC

[Samantha Marks @SillyStringNYC]

I entered the #FridayFortyNYC for @HPPlayNYC on @TodayTix! Get tickets for performances next week at $40 ($20 per Part) #CursedChildNYC

[Samantha Marks @SillyStringNYC]

I entered the #FridayFortyNYC for @HPPlayNYC on @TodayTix! Get tickets for performances next week at $40 ($20 per Part) #CursedChildNYC

[Samantha Marks @SillyStringNYC]

I entered the #FridayFortyNYC for @HPPlayNYC on @TodayTix! Get tickets for performances next week at $40 ($20 per Part) #CursedChildNYC

[Samantha Marks @SillyStringNYC]

I entered the #FridayFortyNYC for @HPPlayNYC on @TodayTix! Get tickets for performances next week at $40 ($20 per Part) #CursedChildNYC

[Samantha Marks @SillyStringNYC]

I entered the #FridayFortyNYC for @HPPlayNYC on @TodayTix! Get tickets for performances next week at $40 ($20 per Part) #CursedChildNYC

[Samantha Marks @SillyStringNYC]

I entered the #FridayFortyNYC for @HPPlayNYC on @TodayTix! Get tickets for performances next week at $40 ($20 per Part) #CursedChildNYC

[Samantha Marks @SillyStringNYC]

I entered the #FridayFortyNYC for @HPPlayNYC on @TodayTix! Get tickets for performances next week at $40 ($20 per Part) #CursedChildNYC

[Samantha Marks @SillyStringNYC]

I entered the #FridayFortyNYC for @HPPlayNYC on @TodayTix! Get tickets for performances next week at $40 ($20 per Part) #CursedChildNYC

[Samantha Marks @SillyStringNYC]

I entered the #FridayFortyNYC for @HPPlayNYC on @TodayTix! Get tickets for performances next week at $40 ($20 per Part) #CursedChildNYC

[Samantha Marks @SillyStringNYC]

@Gap They weren't holiday returns - just everyday purchases. 45 days doesn't work for me - I'll be switching my purchases to companies that allow for more flexibility and understand the constraints of their customer's lives.

[Samantha Marks @SillyStringNYC]

@Gap I've spent significant $$$ with your company year over year due to the ability to make returns with flexibility - crucial as a working Mom! Thanks to your unexpected new policy, I'm out $ and stuck w/ clothes that don't fit or were defective. You've lost a loyal customer.