Eddie Sim

[Eddie Sim @sim_ehsim]

@British_Airways your customer service is awful. Takes forever to get in touch via phone and I got hung up on last time I tried. Do better!

[Eddie Sim @sim_ehsim]

@FedExHelp waiting for package that was supposed to be here on July 3rd. I have a suit I need for a funeral in the box. It’s on the truck but I am running out of time to catch a flight. Is there any way to contact the driver to expedite?

[Eddie Sim @sim_ehsim]

@MarriottBonvoy your Springhill suites in Durham nc oversold its rooms and left me high and dry! I have stayed there many times and they didn’t even tell me in advance they couldn’t accommodate me. I found out at midnight when I tried to check in after a late flight. Never again!

[Eddie Sim @sim_ehsim]

@SouthwestAir plane landed at 7:40. It’s 8:43 and no bags. You are “trying to track them down.” Weak sauce.

[Eddie Sim @sim_ehsim]

@AskAmex No resolution. This is why I’m out. Do better for your long term members AmEx.

[Eddie Sim @sim_ehsim]

@AmericanExpress disappointed by the lack of loyalty you show to a 20 year cardholder. There’s too many other choices out there. See ya!

[Eddie Sim @sim_ehsim]

@AskAmex Yes

[Eddie Sim @sim_ehsim]

@AmericanExpress @AskAmex AmEx was not willing to work with me on an error. What is best way to elaborate?

[Eddie Sim @sim_ehsim]

@Hertz you did it to me again! You wouldn’t let me take my confirmed reservation car out because of an issue. Would have been nice to find that out before 2am! And when I called and was told it had been fixed, it happened again! This President circle member is done with you!!!

[Eddie Sim @sim_ehsim]

@Avis I don’t why I even try anymore. The line at ohare is easily 50 deep. Awful. Just awful.

[Eddie Sim @sim_ehsim]

@Avis I am especially concerned that my wife didn’t receive any help. She had to make arrangements with another car rental agency.

[Eddie Sim @sim_ehsim]

@Avis really Avis? My wife rents a car from you and the tire leaks air and it reeks of smoke. She calls and you offer her no assistance. AND you tell her if the car needs to be towed it’s our financial responsibility. Unbelievable!!!

[Eddie Sim @sim_ehsim]

@Avis We have not received assistance. We should be given a refund for the car rental in addition to a refund for the $200 car towing charge. This is not our fault. The car was not drivable. Would appreciate your assistance.

[Eddie Sim @sim_ehsim]

@Avis horrible experience. My wife rented a car that had leaking tire and reeked of smoke. When she called for help she was told to get service outside of Avis! She tried to get another car and was told you were out of cars. You decided to tow the car back and we got charge $220!

[Eddie Sim @sim_ehsim]

@Avis really Avis? My wife rents a car from you and the tire leaks air and it reeks of smoke. She calls and you offer her no assistance. AND you tell her if the car needs to be towed it’s our financial responsibility. Unbelievable!!!

[Eddie Sim @sim_ehsim]

@JetBlue My family cancelled flight tix in advance of the flight departure. Did not receive any travel credits. Called customer service and was told we never cancelled the flights. I have an email verification that proves this is not the case. Please help!