simon hutton

Founder of tothepoint. Creative agency in SE1. Design for print, digital & environments. Delusional optimist who enjoys golf, yoga, skiing, cycling, & movies!

[simon hutton @simonhutton]

Nothing is impossible ... #ttptryit #impossible #loss #grief #memories

[simon hutton @simonhutton]

Looks like @natwest hasn't got many staff working today 42hr wait for a human! #natwest #natwestcustomerservice

[simon hutton @simonhutton]

Great to have this fab coverage by @DesignWeek - we’ve missed you and now even happier you are back. Checkout our campaign and sign up for fab offers with the digital card #checkoutcroydon https://t.co/XMdP1bZ1YD

[simon hutton @simonhutton]

I've #justsponsored Alex Hogg, who's fundraising for RNLI - Royal National Lifeboat Institution on behalf of my son Charlie who died in a boating accident in 2012 - @JustGiving. Donate now https://t.co/BM7czJYzj8

[simon hutton @simonhutton]

@airalosupport I’ve been trying for 5 days to sort my eSIM and your support is the worst I’ve ever come across. Hours waiting for a response and each time I have to start again… I’ve not been able to post or call family until I could tether with my partner who also had problems

[simon hutton @simonhutton]

@airalocom Sorry but not sure how - support on your app and what’s app has been useless and going to bed now and will try to sort in am…

[simon hutton @simonhutton]

@airalocom why is your support so utterly useless. Any issues when overseas and you are totally useless… my partner has had no service for 3 days despite hours trying to sort and now you’ve cut me off. AVOID AIRALO … USELESS SUPPORT !!!

[simon hutton @simonhutton]

@virginmedia Just sent message

[simon hutton @simonhutton]

@virginmedia If I could get another services as fast at virgin broadband at my house I’d change in a flash to @Hyperoptic or similar. What happened to customer service - don’t rely on AI until it actually does the job it’s supposed to!!!

[simon hutton @simonhutton]

@virginmedia @Hyperoptic Yes - let me speak to a human / do you want my Acc no ? Are you human? Overcharged as no first month free on my account…

[simon hutton @simonhutton]

@virginmedia

[simon hutton @simonhutton]

@virginmedia of all the services I use virgin media are by far the very worst at customer service and being able to talk to a human to sort issues. Now been waiting 2 hours on what’s app for a human and time keeps changing.

[simon hutton @simonhutton]

Hoping the wizard can sort the weather at #Goodwoodrevival with #skycinemarevival 🤞👍🤪

[simon hutton @simonhutton]

#Science - making the complex simple. Some of our most rewarding work is within the science sector. With our growing specialism in #lifesciences , we collaborate with brilliant & inspiring minds to create effective #Marketing solutions. See our work here https://t.co/hlaMXonUHX

[simon hutton @simonhutton]

I entered the Cabaret Lottery for £25 tickets on @TodayTix! Tap here to enter: https://t.co/LO8MloN6fS

[simon hutton @simonhutton]

I unlocked £25 Rush tickets for Book Of Mormon on @TodayTixUK! https://t.co/Y5ZDiZWDbR

[simon hutton @simonhutton]

I entered the MJ the Musical Lottery for £30 tickets on @TodayTix! Tap here to enter: https://t.co/SjDwETM77b

[simon hutton @simonhutton]

I unlocked £30 Rush tickets for Just For One Day on @TodayTixUK! https://t.co/qVuyKKrSxr def want to see this if I can…

[simon hutton @simonhutton]

@easyJet Followed but who do I DM?

[simon hutton @simonhutton]

@easyJet flight ezy8697 - rude staff at gate, no speedy boarding announced and held at gate so couldn’t get through to get bag above seat. Why pay for speedy if you don’t train your staff to enforce it. Please sort!

[simon hutton @simonhutton]

@SkyBetHelp so signed up for the £30 free bets on a client ent trip to ascot on Sat, nothing came through , did a first bet adding my own cash , still nothing… have the app and gambled some more … still no £30 credit, no contact details & complex interface. Not impressed.