SimpliSafe

Advanced home security and 24/7 pro monitoring for over 4 million people 🏡 Named "the best home security" by U.S. News and World Report. 🏆

[SimpliSafe @SimpliSafe]

@Disenchanted63 @ADT Whenever you are ready to chat our DMs are open! Please don't hesitate to reach out and we can set up a call to get your home secure. 🔒

[SimpliSafe @SimpliSafe]

@TheHerdHouse This is the best thing we've ever seen.

[THE HERD HOUSE @TheHerdHouse]

barry: lolz. I’m already in the house.
#TimeToCrime

@SimpliSafe

[SimpliSafe @SimpliSafe]

@theodoulouchris @Simplisafe_UK Hey Chris! Terribly sorry to hear about this. When moving off of a plan such as your previous plan to a plan with no camera features the advisement should have been to have you download any footage you wanted to maintain. We'd be happy to help fix this for you please send us a DM

[SimpliSafe @SimpliSafe]

@peace4bliss That is nerve wracking! We hope everything is ok, please reach out if you need anything at all.

[SimpliSafe @SimpliSafe]

@chiefpenguin18 Hey Sean! Using the Solar Panel shouldn’t affect motion events after dark. We’d love to look into this further. Could you please send us a DM with more details?

[SimpliSafe @SimpliSafe]

@mookiemama1 We're sorry you were on hold for thirty minutes and didn't get the help you needed. We'd like to look into what happened so this agent and our teams can prevent this in the future. Please send us a DM with more details.

[SimpliSafe @SimpliSafe]

@johnhop Thank you for bringing this to our attention, John. We would like to escalate this matter and conduct a proper investigation. Please send us a DM at your earliest convenience.

[SimpliSafe @SimpliSafe]

@MrTCHarris Hi there Tom were you ever able to access the website? Is this happening to you on mobile or desktop? Please feel free to send us a DM we'd be happy to help you investigate and answer any questions you may have.

[SimpliSafe @SimpliSafe]

@eshill11 @NYCMayor Hey there Erica! The safe word security measure is Iin place to ensure I'll intentioned people can't call in and deactivate systems. You can use our mobile app to find your safe word and give us a call so we may get this taken care of for you.

[SimpliSafe @SimpliSafe]

@AltcoinShihan Hi there, Shihan. Thank you for bringing this to our attention, and we are terribly sorry to hear about the break-in at your home. This is something we take very seriously and would like to get you connected with our team if you have not spoken to them already.

[SimpliSafe @SimpliSafe]

@AgarwalMeet11 Hi there Meet! Please feel free to send us a DM for further assistance regarding your SimpliCam.

[SimpliSafe @SimpliSafe]

@buddha_low @justlenathingss We are also adorable! Just so you know our indoor cameras have mechanical shutters that physically close when not in use.

[SimpliSafe @SimpliSafe]

@sandi_fish Hi there, Cindy. Thank you so much for bringing your experience to our attention. We would love to hear more about what happened and work towards a resolution. Please feel free to DM when you are ready.

[SimpliSafe @SimpliSafe]

@DanCarstens Hi Dan!

We'd be happy to assist. Please send us a DM at your earliest convenience.

[SimpliSafe @SimpliSafe]

@qbking77 Thanks for tagging us, Tim! So glad the water sensor alerted you before too much damage was done. 😅 We'd love to be able to use your testimonial, could you please send us a direct message? Thank you!

[Tim Schofield @qbking77]

PSA - invest in water sensors for your house! I have mine tied to my @SimpliSafe security system. Woke me up at 2:30am and saved my entire floor from flooding.

[SimpliSafe @SimpliSafe]

@Arngrim Thank you so much for bringing this to our attention! Please feel free to send us a DM we'd be happy to help.

[Variety @Variety]

Hooman Shahidi, Chief Product Officer at @SimpliSafe, says the company’s product works so efficiently because it is proactive instead of reactive.

Watch more from Variety's True Crime Summit: https://t.co/qTuEf8kG3M

[SimpliSafe @SimpliSafe]

@ifiona1036 @Variety You can also follow us on our social media accounts, we regularly share real security footage that our customers submit to us with permission to share.