Sarah Iskander

[Fadi Wissa @fadiwissa]

@Uber even if you’re protecting both sides’ privacy, there has to be a way to put us in touch with the driver, even if indirectly. We can’t even leave them a message!!??

[Sarah Iskander @siskander]

26 hours since the @uber ride - and still unable to reach the driver because of an app problem or get help from @uber_support! Not even a response to a submitted support request. #zerocustomerservice

[Sarah Iskander @siskander]

9+ hours later... still nothing from @uber_support.

[Sarah Iskander @siskander]

16+ hours later with a promise from @uber_support that someone would follow up and still.... absolutely nothing...!!! #zerocustomerservice #brokenuber #brokenapp #cantcontactdriverthroughapp #lostitemsequalstolenitems

[Sarah Iskander @siskander]

@uber_support hours and hours of this error message. Your app is a joke.

[Sarah Iskander @siskander]

@Uber_Support Worthless @uber_support. Sending me to a link instead of actually understanding and/or fixing the problem

[Sarah Iskander @siskander]

@uber forgot my luggage in the car and can’t contact my driver to retrieve it! Keeps saying “try again in 1 hour”. Terrible experience!!!

[Sarah Iskander @siskander]

@Uber_Support Being asked to wait over 3 hours for a response! Totally unacceptable. The hug is on your system. And this is urgent. Fix it!

[Sarah Iskander @siskander]

@Uber_Support Just DM-ed. Really hoping you can fix this. Been a terrible experience thus far.

[Sarah Iskander @siskander]

The Freedom Story wants to know what "Freedom Is..." to you! https://t.co/2tr0qZJEaF

[Pepperdine Graziadio Business School @GraziadioSchool]

Huge congrats to the #pepperdine team @HonoraJavier, Amy, Sarah & Yury for an extraordinary job at the @Baylor Ethics Case competition! 👍

[Sarah Iskander @siskander]

@AmericanAir Not even a response to my complaint after holding us on the tarmac for over 3h! Ref #1-1624530374. #WorstCustomerServiceEver

[Sarah Iskander @siskander]

@AmericanAir I appreciate the apology. However, that doesn't pay for ticket, the hotel reservation and car rental. #worstcutomerserviceever

[Sarah Iskander @siskander]

@AmericanAir leaving people for 3h on a plane then letting them out/different destination at 3am is unacceptable!! #whatkindofserviceisthat

[Sarah Iskander @siskander]

@AmericanAir landed in St.Louis instead of ORD @ 11:43pm to refuel?! Kept on the plane until 2:43am. 3h!!!! In hopes to get to ORD. In vain!

[Sarah Iskander @siskander]

@AmericanAir not interested in following or DMing. This is for the world to know you have the #worstcustomerserviceever

[Sarah Iskander @siskander]

@AmericanAir AA1060 on 06/18 was worst flight ever. ID is SWZJFZ/AA. Formal apology & reimbursement for ticket expected #worstairline

[Sarah Iskander @siskander]

@fadiwissa challenge accepted! Back to winning! #googleglass http://t.co/MpInFkULfj

[Sarah Iskander @siskander]

Getting googled. @ Google Docks http://t.co/HGLYLUo851

[Sarah Iskander @siskander]

Rockin' my @thesoldproject new water bottle! Amazing cause. Amazing merchandise. #toogood @ everywhere. http://t.co/xTBt0INQCh