@Delta I am so underwhelmed by the CS- lost an entire day yesterday due to delays. Your CS dept hung up on me 2x, called me and others liers, penalized me for being tired, and then admitted to being ashamed by the customer service, but yet are happy to let me go on my way. Smh
@Delta I sent a private message but got told you don't take them. When I reflected on the information I was able to gather from other travelers, men got more miles than women...
@Delta what the heck.. today sad a shambles
7.35 am flight from Austin to jfk that took off about 4pm. Little support, poor communication and customer service despite being a diamond medallion, 20 year loyal customer.. should I be thinking about switching to @American airlines?
@corinnevirg@Delta The customer service for this flight was awful. Poor customer service, no communication and inconsistent compensation @Delta this was not up to par. Very overwhelmed... oh and then breakfast for dinner because the meals weren't replaced
@GrimaldisPizza tried to use the app in the 6th Avenue location in Manhattan. Was told it only works in Dumbo. Please help me correct my account and register the points. Food was great, service less so
https://t.co/9TiKHTUjwj I am dumbfounded by the abysmal customer service I received. Your network failed to deliver my parcel so badly it took 3 weeks to come back to me. And yet you don't offer a refund. Shocking
#sprint you need to understand customer service because this is not your forte. 90 minutes on chat with your agent and my request still isn't solved. This is a joke! There is way too much competition to expect people to stay loyal with this type of service