@kat_iam459 Hi there, weβre really sorry to hear about your experience this is not the level of service we aim to provide. Please DM us your order number and contact details so we can urgently look into this and assist you further.
@MandlaHumphrey@Lee_Raa_Tuu@Mugg_and_Bean We sincerely apologise for the delay in getting you the necessary assistance. Please DM us so that we can duly assist on our end
@SigasaME We sincerely apologize for your unpleasant experience and would like to rectify it. Please contact us
via inbox for us to follow up with your matter and assist further.
@Sanele_Maserati@Sanele_Maserati, we sincerely apologize for your unpleasant experience and would like to rectify it. Kindly inbox us so that we can assist further.
@DikweMat Thank you for reaching out, and We apologise for the inconvenience youβve experience. Kindly send us an inbox so that we may assist you accordingly.
@TriciaSiko@TriciaSiko we are very sorry to hear about your experience at our Ga-Rankuwa store. This is certainly not the standard of service we strive for. Please send us a DM with any relevant order/reference numbers so that we can investigate this for you immediately
@Sibahle_M24 Hello, kindly note that your order has a turn around period of 2 - 5 working days (weekends and holidays excluded). Once ready, you will receive communication for delivery so that you ensure that you or someone else (with proof of identity) is available to accept delivery.