Sinead Maye

[Sinead Maye @slip3cups]

@pistol147 88

[Sinead Maye @slip3cups]

@Mike_kim714 104

[Sinead Maye @slip3cups]

@Mike_kim714 @grok 7

[Sinead Maye @slip3cups]

@AerLingus @AerLingus another month passed and not one single solitary response from Aer Lingus! Non existent customer care -the pits! People should avoid this airline!

[Sinead Maye @slip3cups]

@AerLingus why are you asking to send private DM's when the only response you get for weeks upon weeks is from Erin the bot?sent you approx 20 DMs all with the same information as requested by the bot & then NOTHING! Abysmal, non existent customer care wasting everybody's time

[Sinead Maye @slip3cups]

@AerLingus I already have sent about 20 including the one you already asked me to send earlier today? Do ye just keep copying and pasting generic responses to everyone?

[Sinead Maye @slip3cups]

@AerLingus I've now been passed back to Erin the virtual assistant about 50 times with no human responding whatsoever! @AerLingus customer care service is not for for purpose!

[Sinead Maye @slip3cups]

@AerLingus Could somebody respond to messages other than Erin the virtual assistant for the past 3 weeks. Why do you ask people to wait for a few minutes for a customer care representative only for them never to respond?

[Sinead Maye @slip3cups]

@AerLingus Is anybody apart from a bit going to respond! This circus has been going on with zero customer care for over a month!

[Sinead Maye @slip3cups]

@AerLingus Is anybody going to respond?

[Sinead Maye @slip3cups]

@AerLingus I've already done this via DM messages and Whatsapp about 50 times!

[Sinead Maye @slip3cups]

@PudHymen @AerLingus @noniemarie44 Appalling customer care! Erin the virtual assistant is the only representative that I've been able to get through to despite been told over twenty times to wait a few minutes to be put through to one of your team members, I've been waiting weeks. Proceed to the IAA at this point

[Sinead Maye @slip3cups]

@AerLingus @lees_oliver Why bother wasting his time DM'ing ye unless he wants to speak to Erin the bot for weeks on end with no response! The most abysmal customer care!

[Sinead Maye @slip3cups]

@AerLingus Is anybody in @AerLingus going to have the courtesy to respond?

[Sinead Maye @slip3cups]

@AerLingus another day & week of the repetitive soul destroying Erin the virtual assistant & has now transferred me to an agent approximately 20 times after asking the same repetitive questions. Am asked to wait a few minutes which has transpired into weeks at this point!Nonsense

[Sinead Maye @slip3cups]

@AerLingus your Whatsapp & messager services with Erin the virtual bot is a waste of time. It has been putting me through to an agent now for 48 hours for which it states would be a few minutes wait. Please advise.

[Sinead Maye @slip3cups]

@artcaico @ZARA_Care All copied and pasted messages from lazy and incompetent staff..they're infuriating..still waiting for a phonecall despite been high priority last week.. shambolic

[The Bridge 1859 @TheBridge1859]

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[Sinead Maye @slip3cups]

@AJET_TR hi there,
Having serious issues checking in & ye seem to be uncontactable. It says flight not eligible for check in. Flight tomorrow am & won't have time to check in at the airport. I have tried emailing but no response. Please advise.

[Sinead Maye @slip3cups]

@SarahMcKeon11 @ZARA_Care That's the problem spoken to approximately 20 different managers now whom clearly don't communicate with each other all asking the exact same questions I've answered a million times. It's infuriating! Never encountered such lazy, incompetent, moronic customer care!