victoria raynes

[victoria raynes @smappybunny]

@TimesMoney @guardian @MartinSLewis @ #Scandal #talktalk @TalkTalk - There is 0 customer service available for £50 a year - they can't administrate this service or help customers.

[victoria raynes @smappybunny]

@TalkTalk I've got proof of payment (but you've not taken the money) and you're emailing us saying you'll be restricting the email address. This can't carry on it's ridiculous. I can't even log into a MyAccount - the irony is it says 'this email address is not recognised.'

[victoria raynes @smappybunny]

@TalkTalk I've got proof of payment (but you've not taken the money) and you're emailing us saying you'll be restricting the email address. This can't carry on it's ridiculous. I can't even log into a MyAccount - the irony is it says 'this email address is not recognised.'

[victoria raynes @smappybunny]

The ineptitude of @TalkTalk continues.....

[victoria raynes @smappybunny]

@O2 - thank you for a great #CustomerExperience Dan was excellent and very kind and helpful. It makes a huge difference to people when people on the phone are kind and understanding.

[Rosemary #FBPA @rosepoet]

@TalkTalk ALL my details available on google...I was caught in Hurricane Katrina for six days. I can honestly say dealing with TalkTalk has been worse!

[victoria raynes @smappybunny]

@nason_martin @TalkTalk Ah i see you've been a victim of their #ransom and #extortion too.

[martin nason @nason_martin]

@TalkTalk The process starts again, hours in chat, problem escalated , same old story until I give up. Have a feeling now though that you are not going to be able to service the https://t.co/LiTFWMircm account anymore so we will change email address reluctantly and due to the poor support

[victoria raynes @smappybunny]

@SteveYo37554077 @TalkTalk I've had similar. They said they might delete my account while I'm waiting for the ombudsman process.

[Rachael Dolman @RachaelDolman]

@TalkTalk sort out your shocking customer service!!! Over 2 hours and being told oh I've stayed 28 minutes past my shift... yeah only cause we are going round in circles!!!

[victoria raynes @smappybunny]

@joshhbed @TalkTalk Try the uk call center - 01482456270 bad #CustomerExperience

[josh @joshhbed]

The @TalkTalk customer services is absolutely shocking. Try phoning, all automated, can’t get anyone to actually help, transfer you you texts and take HOURS to reply to one message. No Wifi with no help for the past 4 hours.

[Andy Thomas @aptchelt]

New low from @TalkTalk : live chat offer to me for another 24 months, connection drops before I accept. 2nd chat, new advisor says can’t honour offer, then says he can with £30 admin, then implies I’m a dishonest liar on original offer! Cue formal complaint #atrocious #talktalk

[DSAT Literacy @DSATLiteracy]

Just filmed the latest episode, our 1st nighttime episode, of Carpool Readeoke with the amazing @NickyABall was great fun finding out about Edgar. As you can see from our faces there was a shock in the story! Filming more episodes. If people are interested, please get in touch

[victoria raynes @smappybunny]

@a5hv91 Ha ha ha no. @TalkTalk were not. Molly in the CEO office hung up on me and they they said my account might be deleted during the ombudsman process.

[victoria raynes @smappybunny]

@ecccsa_awards
@QuartermainMark

[Jon eldergill @joneee29]

@TalkTalk your incompetence is staggering

[victoria raynes @smappybunny]

@QuartermainMark
@ecccsa_awards

[victoria raynes @smappybunny]

@ecccsa_awards @QuartermainMark - are you sure about that silver award?

[Jon eldergill @joneee29]

@TalkTalk I cancelled my account around the 15th of November, yet today I received an email saying i have gone live, your phone advisor told me there was no cancellation then hung up on me

[Rosemary #FBPA @rosepoet]

@darrengrimes @AdamCollyer2 TalkTalk is dire- they cut off my phone without any notice and it then took them a MONTH to reconnect it.