Smbacquisitions

Own and operate a plumbing company.

[Smbacquisitions @smbacquisitions]

@AizikZimerman That’s incredible at that scale. We saw something similar on a smaller scale.

[Smbacquisitions @smbacquisitions]

@AizikZimerman Would love to learn more on your direct mail campaigns and process.

[Smbacquisitions @smbacquisitions]

@StrongpointRich Never understood not looking at direct labor as a relatively fixed cost. Even when slow, you have a goal to retain talent and talent walks with no/little pay. We put a fixed cost of the base pay and the variability comes with the upside of commission but rarely if ever goes to 0

[Smbacquisitions @smbacquisitions]

@WilsonCompanies

[Smbacquisitions @smbacquisitions]

@Will_Schryver Buy leads, pay techs top dollar. Get really good at techs setting replacement leads. Pay sales ppl top dollar. Charge top dollar

[Smbacquisitions @smbacquisitions]

@WilsonCompanies 60% lead gen. 40% brand

[Smbacquisitions @smbacquisitions]

@Will_Schryver Couldn’t agree more. There’s parts of growth that you have to assume success or just constantly stop and start growth initiatives. And at the same point you still have to be diligent with your spend allocated on growth.

[Smbacquisitions @smbacquisitions]

@Hayden__Slack That seemed to be the only solution I could think of. Any push back from customers on wanted one invoice?

[Smbacquisitions @smbacquisitions]

For anyone on Service Titan - calculating sales installed for commission. Question:
Tech 1 sells job for 5k. Tech 2 installs work, while installing job is upsold 2k for 7k total. In the “sold by” section of the job, it will only put one technician. Continued..

[Smbacquisitions @smbacquisitions]

@StrongpointRich @STLChrisH @WilsonCompanies @Will_Schryver @MikeBotkin_ Yes it does. But in pulling sales for payroll it’s on sales installed and not just total sales

[Smbacquisitions @smbacquisitions]

Does that extra job now affect your numbers and KPI’s? Any other ways to combat? @STLChrisH @WilsonCompanies @Will_Schryver @MikeBotkin_ @StrongpointRich

[Smbacquisitions @smbacquisitions]

On that job, it will only show the sold by of one of the technicians and show they have 7k sold and installed. How do you combat this. We are trying to utilize configurable payroll and this is a hiccup. Do you book a second “dummy job” to house the upsell credit?

[Smbacquisitions @smbacquisitions]

@WilsonCompanies April over April I assume? Or ytd

[Smbacquisitions @smbacquisitions]

@StrongpointRich @guessworkinvest @MikeBotkin_ @Slackwatercap @theownerop @gavin_nurick @Adrian_Pinto2 Especially with sewer camera’s.

[Smbacquisitions @smbacquisitions]

@StrongpointRich We’ve spent the last 12 months rebranding, re wrapping vehicles and advertising on radio. Mininal fruition until second half of March. Now our opportunities are up 50%. It works, but it’s a battle while building a brand. Feels like lost money for a long period of time

[Smbacquisitions @smbacquisitions]

@jcolesimpson @tone2k18 @WilsonCompanies Peterman brothers is big with virtual. They offer both to a customer but do a lot of virtual appointments

[Smbacquisitions @smbacquisitions]

@WilsonCompanies @MikeBotkin_ Any chance you can send this way as well?

[Smbacquisitions @smbacquisitions]

@Will_Schryver @AdamFlamm You’ll find the difference in delegating tasks with decision making a major breaking point. We’re still breaking through the latter. Building frameworks and guidelines on making decisions by your team

[Smbacquisitions @smbacquisitions]

@STLChrisH Looking at their brands a clear part of their playbook was to hire kickcharge for a new logo

[Smbacquisitions @smbacquisitions]

How are you paying your sewer sales? Full commission, deductions on discounts? Flat commission? Etc @STLChrisH @StrongpointRich