Hey @easyJet you’ve cancelled our flight from Berlin to London and we have 42 students with us. We’ve had no information, offers of food vouchers or seen anyone, just told to collect our baggage and shoved back to arrivals. It’s been over 4 hours now. Poor poor show.
@implausibleblog@easyJet We have a coach that’s taking us to the original arrival
Airport but taking us to our home town would help but they aren’t budging on that atm due to their contract.
@easyJet Breakfast as your contract doesn’t stretch to food. They wanted €25 each which for 48 of us (students and staff) was well over £1200, so this has been a disappointment.
@easyJet Hi Jason. We have a re routed flight tonight. I’m not sure it can be considered reasonable, but it will get us home 31 hours after schedule. However we were stuck at the airport for 6 hours with no offer of food vouchers and the hotel wouldn’t give is
@ClantaSaus@easyJet Crazy wasn’t it. On the website well before it was announced and then just told to go get the baggage. That passport control wait was fun too 🙄
@Keatite@CharlieSimmurn@teapoweredhuman@art_fashy@easyJet Charlie, 5 adults looking after the students making sure they’re ok, fed, not panicking AND organising the solution. Weird that you immediately thought a minute on an X post out of 4 hours is a failure in duty of care. Anything to have a go I guess