Just curious, is @Delta even answering the phone today? Normally, I get an estimated wait time and an option to be called back. Today, I'm 2 hours and 45 min on hold. And yes, I'm aware of a small glitch that took place Friday.
24 hours later and no one @Delta can tell me when I'll receive my bag. Last CSR just said "give us until tomorrow and then call again". Do better. #terriblecustomerexperiemce
So disappointed in @Delta right now. I had multiple delays yest & my luggage did not arrive on my flight. Three phone calls and over an hour and a half of talking to CS, my bag also did not make the flight last night that they said it would. Customer service? #theworst
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@FedExHelp Kelly, the issue is the worker in the actual Fed Ex Office center. I tried to call customer service to complain and was routed through 3 different departments and then left on hold so long I hung up. How do I talk to a person about my complaint?