@Airtel_Presence Proving again that I chose a wrong ISP. I shared the details through Private message and got a response that it will be addressed by respective team asap. still waiting for my order/request to be cancelled. No call from anyone.
#WorstCustomerExperience#AirtelBroadband
@airtelindia@Airtel_Presence
Why aren't your staffs dont keep up the promise, not follow the SLA and always test the customer's patience. Ordered wired broadband connection based on the confirmation from Sales executive and paid ₹2500. Technician visited on 7th Sep evening
Nothing happened and I haven't received the call from Airtel. Dropped an email. All these time, they are not ready to share the service request number.
I wanted my order to be cancelled and refund to be processed immediately.
Wifi request id: 04T34KRNJ8
#worstservice#Airtel
Said wired broadband is not feasible. We both tried reaching Sales executive but he didn't pick up. Reached out to customer care via 121 multiple times from 8th and everything they said cancellation request raised and I will get a call within 4 working hours from escalation team.
@EurekaForbes@Eureka_ForbesIN Received a msg two days back that a sales complaint has been raised (CM-060824-32161203) and will be addressed within four business hours. No updates & no resolution yet. Making fool of the customers by not delivering the prepaid order and not responding.
#EurekaForbesCheating